Staff was arrogant, they do not understand hospitality at all. There was a pet dog roaming around in the hotel. Water was dripping from the AC, the carpet was super dirty, the matress on the bed was inclined towards one end, they did not give any towel, they did not have there kitchen but had mentioned "outside food not allowed". I am a frequent traveler and haven't seen this even in small lodges. Overall, probably my worst experience. I hope they improve.

ROOM WAS GOOD. SPACIOUS. Bed is comfortable.

When enquired, the staff assigned told they do not have anything to do with Booking.com or OYO. But I received the mail from OYO AND BOOKING.COM. Moreover my booking included Breakfast but there I was informed that breakfast was not included. BIG ISSUE. So food whether breakfast or lunch or dinner was chargeable. IT WAS VERY UNCOMFORTABLE TO BE IN SUCH A SITUATION. Breakfast provided was not upto the mark.. Too less in quantity and too pricey. Room service for anything like cleaning, getting stuff at room when asked for WAS DELAYED. Room cleaning is not done on a regular basis. I had to ask for everything which is BAD. Room service is a nightmarish affair.