Location was great.

Room was never cleaned properly. We stayed nine nights and it was dusty and not always vaccumed.

Great location to all the shops and attractions. Room was large .

Good size bathroom, thought i was in an old peoples home all the hand rails, shower curtains and no extractor fan. Not a good look if you are young and able bodied.

Clean,friendly staff,big rooms,everything classy

Liked everything about the property

Location

Difficult to load luggage with nowhere for cars to stop

Gym was fantastic, location was good. Room was perfectly fine for what we needed.

Restaurant and quality of food

The location.

No drop off point.

Location was prime for the event in which we booked to see. Bar area had a great atmosphere, and breakfast was delicious

Our hotel room was a little unkept, we didn’t feel like the difference we paid in the room from a previous booking was worth the difference. Bathroom was not clean when we arrived. Hotel staff didn’t seem very willing to help. Valet parking charged @ $50 per night seems a bit high, considering private car park across the road charged $15 for 18 hours worth of parking over night. Would’ve preferred to have the hotel have it however, saved $35.

Location was great.

Staff are well accomodating and polite

Hope to have ample parking space

Centrally located, comfortable bed

No customer parking on-site unless we wanted to pay and extra $50 *per day* for valet parking, which is an utter grift. Staff were dismissive and less than friendly. Room service only arrived one day out of the three we were there, and a plate we used on the first day was still outside the room when we checked out. The carpets and fittings were grubby and care-worn. Overall, there was nothing to justify the $250+ per night charge: we could have received a similar experience from a cheaper venue.

It was clean, comfortable and the staff were lovely!

I would have like to see more options on the room service menu. And the pool bar was only open on Saturday afternoon so we missed it.

Best location

NA

Staff helpful and friendly

great location, in CBD

How you couldnt get to another floor on card, friend were on 11th floor had to beet them at 12th fllor to come get us, plus lifts were playing up.

De locatie en de bedden waren goddelijk

Spacious and bright

Nil

Location and modern clean hotel

All good

Location

Lack of parking not enough staff and rude

Location was good

Shower spray went into other area of bathroom.

I love everything & will always book here

Nothing

Fast room service

No towels for pool, they were thrown everywhere To be told I owe $90 for room service and I said I had paid upfront through scanning the code .she said I could not leave till it was paid, and said I couldn’t have paid it- I would have signed something charging it to room And then just stated at me in front of everyone saying I need you to pay now! I showed her my bank statement showing her it was paid and with no apology typed on her computer and said ok bye-

Loved that the pool was heated & the setting for breakfast next to the open court yard with fountain was very relaxing.

nothing I can think of

The staff were amazing, everyone of them were very helpful, friendly, always smiling, great customer service! The pool was great as the weather was 40+ degrees. The rooms had tea and coffee, shampoo, conditioner, shower gel which is always handy when you’re travelling. The breakfast had a great variety to choose from. Would definitely stay again

There was no extractor fan in the bathroom or else it wasn’t working. The door didn’t have an automatic close on it or it was broken. The room walls and door was a bit grubby and needs a clean

Good location

Location, Cleanliness

Pants were stolen by staff member after checking out. Contacted hotel, no one had checked into the room after we had left and yet trouser pants that were hung in the bathroom disappeared. Stayed in room directly under Gym and woke every morning to the dropping of weights from other guests.

Bed so nice and comfortable very clean

As mentioned by other reviews the pool was not up the standard of cleanliness I would expect from Novotel

Location excellent Welcoming staff and welcome drink was a nice touch Loved the outdoor pool. L

The TV was slow to update or to change channel s.

Great proximity. Great amenities. Great service.

Nothing.

Value for money, good location. The rooms were clean and the staff were very helpful and friendly.

Pool bar was not open and limited seating around pool.

Location was great and my granddaughter loved the heated pool!

Zentrale Lage, schönes Hotel

-

In the center of Perth. Lots of Cafés and Restaurants nearby. Free RedCAT Bus service ~100m from Hotel entrance. Short walk to Perth Station or Perth Underground Station. A very well managed Hotel. Courteous, hard working staff. One of the best (British/Asian style) breakfast buffets I ever had. Besides German rolls, they offer everything you could want for breakfast.

There‘s nothing I could think of.