Spacious and bright

The room absolutely stunk of smoke, we didn’t realise until we came back after our evening out watching a show, and it was 11:30pm by this point. Explains why the windows were all open when we first checked in. We closed on exit for our evening out and were met with an awful stale smoke smell when we returned, that we then had to sleep amongst all night. I messaged out of hours that night and again in the morning. They apologised and passed to management but we haven’t had any compensation. It’s imoral to expect people to pay to sleep in that stench.

Great customer service and property

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The apartments are absolutely beautiful & very clean and up too date. In a old mill building the staff are really helpfull also in the perfect location everything was in walking distance

Just missing comderments like salt/pepper ect

Jacuzzi bath 🥰

The tv in the bath didn’t work

Modern

Glass table is stupid, shower is incredibly slippery. Apartment smelt like cigarettes, behind the heater was a used condom tissues and a pack of cigarettes(once I noticed and told staff they cleaned it straight away but still should have been checked). bed is horrible

it had everything, was so clean

no breakfast served, it is an apartment not a hotel. The lift was fine and the premises was very clean. The response to most but not all requests were prompt too

It took days to get the cleaner to come and clean the apartment. Also, the shower in the bathroom was not working well, we lodged a complaint about it. Until we checked out of the apartment two weeks later, it was not attended to. The maintenance man never came.

Clean spacious lovely man at reception on arrival 😀 polite well spoken excellent 👍🏼 will definitely stay here again! 3 of my friends have seen my snap videos ect & they will be booking soon too! Very modern had early check in aswell with no problems at all. Would actually live here forever if I could x

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