Not enough soap, no shampoo, conditioner or enough towels. Also, ran out of toilet paper and no Kleenex.

The flowers outside

Dirty, noisy, smelly, moldy

The decor was old and worn there was not hand soap no shampoo or conditioner in the despisers toilet paper ran out no cups for coffee no hairdryer

It was a beautiful property. It was close enough to Hendersonville to go have a wonderful breakfast and visit several wineries. Their Elevations Restaurant looks out onto the mountains which is perfect for sunset. The menu was priced reasonable to have just appetizers or full entree. The chef and staff there were extremely friendly. Our meal was cooked perfectly. The bar is very small but the bar manager was over the top super and friendly.

The promised view of our cabin accommodations from both booking.com and their personal web-site shows each room having mountain and river views. Neither of which were true. I really wish they would not show generalized pictures when you are booking so far away. I even upgraded according to booking.com. We had a beautiful forest view with a glimpse of "mud creek". We had a couple of hick ups in the beginning with the room situation but the manager corrected the situation for both things quickly and the rest of our trip was just perfect. The view is beautiful at their restaurant and pool deck just not necessarily from your room. It would have been nice also if they would have put a reminder in their correspondence that the bar and restaurant go together and they are both closed Sunday and Monday's. We like to end the night with a glass of wine, be close to the room, and this was a bit disappointing. They show happy pictures of people and events held at the property which doesn't pertain to the services the regular hotel or cabin guest might want or get to experience on an average stay. I really feel like the descriptions and pictures on both sites should be re-worked. Just state the lower cabins are the smaller size rooms with shared balconies and forest view near walking trail. Then state the upper cabins are two stories with private balconies with sunlight views of the forest. I talked with a hotel guest and they didn't have a mountain or river view either, "not what was depicted on booking.com for the property" according to her. Up-dated or more accurate information would make this place much more successful.

Very comfortable bed and the room was good size.

Cleanliness of the hall way was an issue. mud on the floor and stairs for 4 days.

I've stayed here twice now with my spouse, we love it! We love the resort feel, the rooms, the hot tub, the restaraunt and the staff!

There were some items in both rooms that needed to be repaired (lights hanging out of the ceiling, no body wash in the shower dispenser). Also the check in process through booking.com needs work for sure. But I'm a business owner and love the idea of the place, in fact i'm fascinated by it and would love the opportunity to meet the owners at some point. I have a mental health/ substance abuse treatment facility in Asheville, NC (Otter House Wellness) and we're building out a similar layout for a new facility in Georgia. My contact number: 828-280-0342 email: [email protected]

Steps/ 2 levels in the room was bothersom

Advertised a room for three adults but the pull out couch was terrible to sleep in - bar across the middle