very little

we arrived in a very warm day and there was no AC , they should have informed us with an email . we had to find another hotel

I stayed for five nights in Hotel Pallanza in the end of september. Before my stay I asked to stay in a higher level, which I got, with an excellent view and three large windows that I could open. The room was very clean and everything was very comfortable, loved to have the room scent as well. The bathroom was pleasantly large and shower was quite comfortable and with good water pressure. Its very nice to have a walk/run towards Intra along a beautiful path along the lake and through a nice neighbourhood with a lot of trees and flowers.

The walls seem to very thin so you can hear people in the next room quite clearly (even though you have ear plugs) and even though they do offer a few types of tea and a kettle to boil water, I would have preferred instant coffee (but it is easy to buy it in the shop nearby). Less plastic would be nice to see as well!

Great location, in the center of Palanza at the lake. Good breakfast. Hotel offered free parking spot at approx. 500 m of hotel. Nice bar downstairs with terrace. Enough restaurants in the vicinity of the hotel.

Bed was a bit hard and the sheets not ideal. Rooms are a bit noisy (you can easily hear conversations of neighbours)

Location fantastic, central to ferry depot, across a small street from the lake. We paid just a little more for lake view with balcony and really glad we did! great buffet breakfast.

all was good

Very nice location in front of the lake. Very friendly and helpful staff. Good traditional breakfast.

The staff are extremely helpful and the location just right infront of late .

At lease provide a bottle of free drinking water

The location is great, the breakfast was tasty, and the price was right. Overall very romantic, a good choice for couples.

The staff didn't do a good job of explaining how to use the electricity in the room, even though we asked about it three times, so we spent most of our only night there with only minimal power. They totally botched our taxi order on the way out such that we almost missed our train. These points may not be applicable for everybody but they make it difficult for me to rate this place any higher. Despite the beautiful location, I wouldn't go back.

Alter Charme, direkt am See

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Location is fantastic. All staff very professional and welcoming. Breakfast was superb.

Not much. the breakfast was ok. Thre eis afree parking located at about 300yards/ 300 m.

A lot! The receptionist initially assigned us a loft room with a roof window without curtains ( it gets light at 5am) and only after mentioning that I would be asked to give feedback he gave us a tiny room with an old-fashioned bathroom. - A low was our evening visit to the hotel bar, where an exceedingly rude waitress told us 40 minutes before closing time that no drinks would be served and grabbed the chair cushions literally from underneath us.. The ensuing fracas escalated in her physically showering me with the drink. Ultimately everything was resolved (including the dry cleaner), but it was a unique experience. If you can, avoid this place. there are many ther better for the same price.

The beds and pillows were wonderful. The Breakfast in the morning was fabulous. The location was beautiful and our room had a gorgeous lake view.

The room was a little small

It is located in a perfect location, there was also free parking, the booking gave a good offer which was half of the price indicated on the reception. Delicious breakfast, comfortable bed, nice fragrance everywhere, stylish furnitures and accessories. The climate is really cold, the room is quiet, maybe we were the loudest there:p

Slow receptionist,the clima is on when you are out of the room which is nice ,but then at the nite you have just a bed linen which is not enough(it was extra blanket in the wardrobe,what gives me a quite of tent feeling.

Everything, from the location, great staff and loved the breakfast scheduled 8-10 perfect. The intrrnet quality was great as well.

Nothing.

5. floor has a nice view over the lake. Nice beds and New bath rooms. Lovely breakfast.

Spiders and spiderweb in the room. Air con is loud though turned off.

Hotel is well located in front of lake, close to downtown of Verbania. People could let the car in free parking lot and just walk. Staff is friendly and helpful. Free parking is a real advantage the hotel has charm of 19th. With modern equipment and furniture

Fabulous location, right on the edge of the lake. Our room had a wonderful view and doors onto a small balcony. The breakfast was varied and plentiful with excellent coffee.

The computer systems were a little slow, so checking out took a little while, but the receptionist was very apologetic and as helpful as possible.

perfect position on the lake