L tranquilidad y atencion

Location, staff

The shower was not easy to use us

The room was beautifully decorated, very nice and cozy environment. The welcoming of the host was brilliant. We could even enter the room before usual check-in time. The cleaning lady that we saw on our check-in day was very kind too. She made sure that we had everything. Thanks again for the wonderful stay!

Rafael was extremely friendly and accommodating yet unobtrusive and discreet. Knysna is ideally situated and we look forward to a return visit this coming year!

Nothing - but a little milk for the in room coffee would have been good.

everything was really good

the room was so romantic

a little expensive

The room has a large terrace with a sea view. It is marvellous. Also, the location is perfect, situated up in the old part of the city next to the castle.

This is only a small point, but just to have a few more coffee sachets in the room on a daily basis.

The owner was so friendly and helpful, making us feel very welcome. The room was great,a bit small,but with everything we needed. The shower was great and the bed very comfortable.

The room was a bit small and there is no parking around the area, so we had to park near the beach and then go up all the stairs with the luggage.

The room was very nice, certainly it is oriented towards romantic holidays as there is a semitransparent shower in the middle of the room. There are all the necessary amenities, towels, kettle, air conditioning and etc. The staff are very kind and attentive. We only complained once, and they tried to solve the issue in the moment. We were also late to check out due our bad understanding of our booking, they waited for the very last moment for us to come back and quickly pack our belongings, they have been very patient and kind, even when we put a strain to their work schedule.

There is no reception... and the entrance to the hotel is very vague, almost as if you are walking through a kitchen of a restaurant. We checked in later than we were supposed to and the floor was not clean. The parquet was covered with a sticky substance and it was not possible to walk barefoot. Also an important note for those who like to go on relaxing getaway, there will always be noise no matter the time of day or night. it will either be neighbors playing music, the noise from the streets, or the restaurants underneath playing live music. Even in the deepest hours of the night you will be hearing constant noises from the street.

Very clean. Comfortable bed. Luxury shower with multiple jet settings. Located very close to water, restaurants.

Terrace was tiny, just fitted two small chairs.

location, cleanliness, personal service and decore fabulous

location enviroment

Todo en general

The hotel is located right in the center of the old town. The little balcony was nice.

The shower (which is placed in the room) had a very strong smell (we did not use it) and the door to the actual bathroom did hardly close which does not give enough privacy. There was also a lot if nice coming from the hallway late at night. Apprently the restaurant was opening the next day and preparation were not finished.

the location is fantastic