De ruimte in en om de accommodatie

Dat er geen airco maar luchtkoeling was terwijl in tekst van faciliteiten er wel airco aanwezig zou zijn. Hij hing er ook maar we kregen er, na navraag aan Matteo, geen afstandsbediening van. Ook was de luchtkoeling beschimmeld (niet fris) en was in de badkamer veel vocht en vieze lucht doordat het wastafelmeubel kastje door vocht dik was en stonk.

Nous devions arriver vers les 20 h mais suite à des retards nous avons essayé de prévenir le propriétaire avec le numéro fourni par Booking mais celui ci ne fonctionnait pas . Après de multiple recherche sur internet nous avons enfin réussi à joindre le propriétaire Nous nous sommes rendu à l 'adresse indiquée , un petit chemin isolé dans la campagne , au n° 47 et là nous étions devant une masure ! Nous prévenons le loueur et celui ci nous confirme l'adresse , il nous demande d'envoyer un message par Whatsapp afin de nous géolocaliser et nous envoie la photo du portail . Il était 23 h passé avec peu de visibilité et il tombait "des cordes" Après 15 / 20 mn nous avons trouvé la propriété qui est en fait au 47 TER (700 / 800 mètres plus loin ! Devant le portail le loueur ne voulait pas nous donner le code d'accès car malgré le paiement de la location il voulait que l'on remplisse des documents administratifs (photos des CI , date et lieu de naissance , adresse postal , etc ). Je lui est expliqué qu'il était 23h30 que nous venions de faire 1200 km en fourgon sous la pluie , que nous étions exténués et que nous préfèrerions nous reposer et faire toutes ces démarches le lendemain matin ; celui ci a catégoriquement refusé et nous sommes restés 3/4 d'heure devant le portail pour finaliser toutes ces démarches Pas du tout sympa !......................... Le lendemain , de jour , nous avons découvert une grande et belle propriété mais quelques lacunes dans le logement .Le radiateur de la salle de bain ne fonctionne ( navrant pour mi novembre ) . Impossible de brancher la cafetière car les prises de courant sont HS (voir photo) et pour cause car les équipements électriques ne correspondent pas au prise de courant (qui sont rentrées dans les boîtiers ) Il faut un adaptateur pour brancher les appareils . De même il n'y a pas de micro onde ; çà manque .

The grounds are beautiful with a fantastic pool. Great for kids to run around. Very quiet and serene. The staff is available to help via messaging.

The place was difficult to find as Waze and Google maps sent us to a nearby house and we required staff assistance to find the place. Others told us they had the same issue, so the original directions provided should really have been more clear. The location is set a bit away from Lake Garda and so there are no views of the lake or mountains which was disappointing. Any trip that we did required a lot of driving, nothing is really close by. While the staff is responsive via messaging, there is no one actually around and therefore at times it felt like we had to wait a long time for assistance or had to fix things ourselves. Eg. the power went out when we used both the stove top and oven, and we had to drive out in the dark to the entrance of the grounds to find the electrical box with the staff directing us on the phone. Or the lights around the pool did not go on when it got dark out and when we requested them to go on we had to wait till 11 pm for them to go on (at which point the kids were not swimming anymore). Or just needing extra toilet paper (only 3 rolls provided for a large family for 4 days, they brought 2 more a few hours later after we requested). The furnishings are simple with a cottage feel.

Great stay for families. Large pool that we had to ourselves most of the time. Beautiful garden and patio. Comfortable beds and pillows, quiet, perfect temperature with the AC and full window coverage so the sun didn’t wake up us in the morning. Overall a very nice stay. Just a 10-15 minute drive to Lake Garda. Close to lovely wine yards. Close to Gardaland.

It is close to the highway so some traffic noise but it didn’t bother us. The house standard is ok. The bathroom was a bit small. Some electrical chords showing, broken shower door etc that made it feel ok but not more. Still very much enjoyed our stay!

nice place

interior a little old

Location was perfect for where we wanted to go. Very secure apartment and site which was all well maintained.

Washing machine didnt seem to work. Shower door was broken and wouldnt close properly. No spare bed sheets for sofa bed. Lots of bugs finding there way in especially in kitchen.

Il Casale Lonato is off a highway exit and it have suggestive views of the Lake Garda landscape. It has an impressive entrance and outdoor appeal. The host was very responsive and helpful.

The expectations set from the outside go somewhat unmet when stepping inside. The apartment we booked for our stay was listed for 6 persons, however furniture was extremely scant: (only one sofa that could barely fit two adults), no coffee or side tables, nor proper lighting or decor. While the kitchen area was well equipped in terms of utensils, it was lacking items one would expect to find for a listing equipped with a full kitchen: we found only one wine glass, and had to buy basic necessity like kitchen towels, foil, saran wrap, and condiments like salt and oil. If you plan to stay for longer than a couple of days, you'd better come prepared (though a big supermarket is just a few minutes drive down the road). We had an unfortunate accident with a key to the apartment (snapped in keyhole), and we were asked unapologetically to foot the bill. The potential for an awesome experience is there, however, we didn't have one, and we left with mixed feelings.

great location and fantastic pool

WI-FI was terrible and couldn’t get any in our apartment. Would only work in the downstairs area of the complex. The electric was tripping out most of the time when using the oven. Hot water wasn’t constant enough when using shower etc.