Location near the freeway

It did not have functioning EV chargers, as Booking.com claimed that it did.

Excellent

Excellent

The cleanliness...the breakfast was very good and satisfying....for the money, y'all were amazing....two👍👍up!! If y'all keep that up, I'll definitely stay each time I'm in Chicago!!💜

I wished that there was a server for the breakfast...with a glass shield over the hot food counter....it's great to be the first one down there to breakfast, which I was Friday morning, but late Saturday morning...the food had been pitched over by folks in pajamas and crusty faces....so I just had apple juice and peanut butter for protein....but that's minor...I just know from now on, be there early!!💜😂

The room was nice and cozy.

The dogs kept barking in the neighboring room which caused a lack of sleep for me. Also the bathroom’s soap dispenser was empty.

Nothing

Internet and regular TV was unavailable for a day and a half. Swimming pool was unavailable. Manager offered absolutely zero compensation for these issues. I will tell everyone I know NOT to ever use your hotel or any hotel chain connected with your hotel. Tik Tok, Facebook, Instagram and every social media available.

Room was nice, beds were great

Cleanliness could have been a LOT better. The hotel did not smell nice what so ever. Breakfast was a joke!

No TV service

Nothing

My sheets were dirty and I didn’t get the room that I booked, I was downgraded. The staff member on duty that night was very snappy and unprofessional. Not somewhere I’d book again.