It is a one bed room, but kitchen is separated with living room which has a queen sofa bed, make it feel like a two bed room. The condition of the apat is very good. They have a small elevator.

It is located at the city center, very convenient, but if you open the window, it is very noisy. It is not a good candidate for summer (too hot to close window during the night). We stayed on Sunday and Monday night, so the downstairs Suger bar closed during the night, we did not experience other people’s reports the noise from bar. The facility could score ‘9’, if they can improve the following (1) the shower cube has no place to put shampoo and soap, (2) they do not provide pepper, neither laundry detergent, (3) they ask you to dump garbage where is 3 blocks away.

Location is perfect- close to the centre of town and the conference centre. Great apartment with everything you need. Very clean. Lovely touch with the bottle of Preseco

No air conditioning- but there was a pedestal fan in the bedroom. Very very noisy if having the windows open. Was hard to find the keys initially as instructions not entirely clear where the rear lane was

Location, unit is roomy, and washer/dryer is available

The location was very accessible to attraction and transportation. I can certainly highly recommend this building/apartment”. Easy check-in, everything worked out great.”

- The apartment is well equipped - Located near the centre of Lugano

- Very loud music can be heard from the bar underneath until 1-2 am (so loud that even good earplugs are useless) - Traffic noise (buses etc.) as the windows are poorly insulated - The bathroom smells strongly like mold

Location was great and very close to everything. Apartment was clean and modern.

Apartment is above nightclub and it was extremely loud. and even once the music stops, you can hear every chair and table that is being moved when the nightclub starts to clean up... we did not sleep until 4am...

Superb location and super-nice people, who accommodate requests as quickly as possible. I can certainly highly recommend this building/apartment

Location, people are very helpful and responsive, cleanliness. This is basically a new or renovated building

Clean, well equipped and comfortable. The location is fantastic, very central and convenient. Key collection was uncomplicated.

Noisy street - we had to sleep with the windows closed as the traffic was loud.

position and building

Apartment was comfy and clean and really big which was lovely. The location was great, 5 min from centre of town. I use a wheelchair but am an able user, so it means I can get in and out. The property is large enough for a active wheelchair but there are steps in to the building so not fully accessible (but the apartment is not trying to be. If you are like me, and have someone who can lift your wheelchair up and down a few stairs then it is still a good place to stay. Also the agent offered to help me in any way with my baggage and wheelchair which was really nice and appreciated.

We sometimes like to stay in on an evening as I get very tired after a long day out seeing places, which is why I always book an apartment. The kitchen could've had more supplies to cook with, there were pots and pans and cutlery and the absolute basics (because no one is going to cook a gourmet meal - well, we have once in an AirBnb!). I have found though in Switzerland it tends to be this way, whereas in other countries they are better stocked with kitchen equipment and leave salt, pepper, olive oil and extras to help you out but in Swizerland it seems they provide salt and sugar, that is it. So this is not a bad review, just stating a fact which may help others.

it was very clean and the beds were comfortable.

we were told there would be a bottle of Prosecco in the fridge as a welcome gift, but there was nothing in the fridge.

On our last night, technicians turned the heaters too low (i presume using a central control, out of in-apartment reachable controls), and we got too cold and subsequently sick. Also, I believe the air inside the apartment was too dry due to the heaters drying the air (they are hot water closed circuit whole-building systems, like, for reference, old systems used in New York). Typically in that region of Europe people add some small water tanks to the heater exchange units to let the water evaporate so as to keep a proper humidity level inside the apartment. Laking that humidity, the air gets too dry and unhealthy.

Nice location. Apartment was easy to get to even with all our luggage

nothing

love the location and all the beds that is available. and also pots,pans and plates are all available. washing machine and dryer is very good! TV is good too!

should include a rice cooker and a baby chair.

Loved the location, the interior and the layout.

The cocktail bar below was incredibly loud ( to the point of making the dining table vibrate due to the location of the speaker below) until 1am in the morning . Not ideal for a stay with a 5 year old and it also rendered the living room with sofa bed as completely unusable as a 2nd bedroom as it was just too loud to sit in let alone sleep. Large damp patch in the hallway and kitchen wall from a shower leak which looked unsightly.

Location and staff extremely helpful.

There was a bar in the street. Loud music until midnight, drunken people shouting until 4 am. It didn't help that our balcony door was broken and we couldn't close it.

the location and communication with the property owner

N/A

location and very good and nice apartment

noise

The apartment was beautiful, spacious and modern. Excellent location for walking around and exploring Lugano. The beds were comfortable and the setup allowed two couples to have complete privacy. The bathroom and shower were excellent. Everything was spotless. We had an issue that cut off our electricity during our stay but we rang the emergency number we had been given and the man was very helpful and sorted us out immediately.

There was only one mirror in the apartment-in the bathroom. This was quite an inconvenience. Even one extra in the bedroom would be so helpful. We expected street noise- Lugano is a busy place. But on Saturday night the music from the business downstairs was so loud the whole apartment was throbbing. (We we’re on the first floor) It went on until 2am. Be aware of this if you are booking a Saturday night stay.

The apartment is spacious, well kept, well provisioned and located near town. Plus the hosts are attentive.

Noise, even on a Sunday evening there was loud music on the street and in the building until around 2 am