I have never left a bad review, however it's hard not to with this house. I picked it because it was close to UC Health where my husband is receiving treatments. I'm going to keep this short. The couch, which is the only place to sit in the family room is an incredibly uncomfortable futon. We had to stack pillows underneath our bums and behind our backs to make it bearable. The chairs around the dining table are rock hard so we tried to get thru our meals quickly. Honestly, I found myself standing to watch TV and eat. All of the beds except for the master are absolutely miserable. There is not a comfortable seat in the entire house which was tough for my husband when he came back to the house after radiation and chemotherapy treatments. It is also a small house with 25+ fake plants or fake flowers in every nook and cranny. Every inch of the wall space is covered with metal art or paper art. Maybe sell some of the fake plants and art and invest in 1 comfortable couch. Bring your username and password otherwise you cannot watch TV due to the set up of the television.