My stay was phenomenal. I will be booking again

We had no electric in half the unit for 3 days there sparks were flying out of electrical box . Water was leaking from ceiling into electrical box They kept saying someone was coming and no one did we waited til 11 pm each night. Because they said they would be there by 11 pm. We had no wash clothes we kept calling no one cared and no one brought us any toilet paper. The dishwasher did not work and the irons were broken.and NO AIr CONDITIONING I will NEVER book through VRBO again if this is not rectified. We want a full refund

The unit seemed generally rundown and neglected, as well as haphazardly turned between bookings: Bedsheets not changed from previous guests; obvious dirt on ledges, sills, and baseboards; mildew in the showers; peeling paint; severely damaged floors; stained pillows; tattered, dented, and otherwise badly worn furniture. Some electrical outlets were protruding from the wall and the floor. The elevators malfunctioned multiple times during our stay. At one point, after being told by Roami that the issue had been resolved (note, at no point was an “out of order” signed posted), one of the elevators opened partially stuck between floors. This seemed unsafe, so my elderly father and I instead took several flights of stairs — which were filthy and had actual trash obstructing the the way. The property has been hastily rebranded from Sextant Stays to “Roami”, with various details overlooked or left unfinished. Conflicting information was given about parking (assigned vs FCFS); wifi network name and password; and check-out procedures. It seems minimal effort and cost is going into running and maintaining this property. To Roami’s credit, its management was friendly and responded promptly to the issues of dirty bedsheets and broken elevators. In the end, they issued a $100 refund of the total booking cost — a paltry courtesy for a company reporting ~$40 million per year in revenue.

The property is in a quiet residential area, with 2 parking garages, a small pool & a gym. Check in is done online & you have codes to enter as opposed to keys. Personally I like this as its not possible to lose keys if you dont have any! But be prepared if you are tech - phobic. Its not a hard process by any means, but if its not your thing then just be aware. I had a few queries before arriving, & my emails were responded to very quickly, and efficiently. Very impressed with this, as I have stayed places where its very hard to get hold of the hosts. The property we stayed in had a 2 bed 1 bath mezzanine level above the open plan living / kitchen area, and 1 bedroom, balcony & separate shower room on the same level as the living area. There was also a washing machine & dryer, & another balcony facing East. The kitchen was well supplied, cooker, fridge freezer, dishwasher, coffee machine & toaster, as well as the usual kitchen implements. All in good working order. The large wifi enabled screen on the wall gave plenty of useful information, including local restaurants that delivered, which was really useful on the evening we arrived from the UK & didnt want to cook or go out. The beds were comfortable, the included shower gel etc good quality. If I had to give any negative feedback it would be the noise of the aircon unit situated next to the downstairs bedroom. I am reticent to do so as, being from the UK, we rarely have aircon in our homes so unsure if it is normal!

A fabulous location, views are outstanding. A good building with an excellent apartment. Plenty of space full kitchen. Super convenient parking.

Unfortunately, their air conditioner broke, and we went without it for two days, maintenance came several times, couldn’t resolve the issue. However, staff was very nice and friendly and found us a new unit to stay in.

Everything was great ,, the apartment was , but ge , clean , has an amazing view ,, quite and safe

Overall nice property, great location, and beautiful view. The property looked just like the photos— so that’s a plus! But it could been maintained better and it was not well cleaned. We found hair in the rugs, all on the couch and scattered about the floor and trash and remnants of spilled drinks all across the balcony.