Our family had a great stay at this wonderful cottage. The kitchen is brand new and open to a large living room. It made cooking and sharing family meals so easy! The concierge greeted us at the airport and was available to answer questions and assist with reservations throughout the week. They even provided a mid week clean ! The location is close to the airport and grocery stores. There is some construction going on in the area but that didn’t interfere with the comfort of our stay or the beauty of this area.

When we finally arrived in Exuma we were greeted by the rental manager at the airport. She was on the phone and showed no enthusiasm for greeting us. It was a bit uncomfortable. The house. When we pulled up it was like pulling into a construction zone. It was dusk & the property became dark quickly. The entry was dangerous to navigate. Many lights did not work. When we went in we encountered dark space as many of the lights and fixtures were out. We tested the TV/Internet...not working. The house was definitely not prepared for guests to arrive. The house manager was of no help. The owners were responsive when we called, but first impression damage had already been done. So we loaded our things and went to a hotel where everyone felt more at ease. The following day we went back to the property and the owners had contacted their local handyman & got the lights and TV/internet working. Apparently nobody has been to to this place in a while & a breaker had tripped, but there were many lights that were in need of replacement. The daytime image of the construction debris out front was less than desirable (I am in construction & not what I really want to see when on vacation). The kitchen was the only thing that looked newer, but the rest of the house needs updating. Bathrooms are stuck in 70's and sliding doors and worn tracks can be tricky to open and close. Two of the three bedrooms I had to clean off all the insects (mostly dead, some alive) off of the kids beds. Again, this was a problem as my kids felt very uncomfortable. It's about 150 feet to the beach at mid tide. At high tide there is no beach, it is rock which can be dangerous to navigate if you're not careful. The waters around Exuma are all spectacular and this was no different. It's very unfortunate in getting there you have to deal with poorly kept grounds and piles of debris in all areas of the property. So with the constant disappointment of the property we booked the hotel for the week. Again the owners of the property worked with us and were able to apply a credit to our account which was helpful. Unfortunately the house has many flaws that need remediation. From the greeting, to the uninviting home and property, renter take note. Do not arrange rentals through manager Ayana, they are sub-par, especially do not book jet ski rental with Island Concierge or "Matthew". You'll receive a broken unit & he'll threaten you to pay for repairs. He was very aggressive. We will not return.

Ralph was great with communicating and very accommodating with requests