But the house was big and beautiful

Pros: - [ ] Pool was very nice once it was working - [ ] Big rooms with great layout - [ ] Everything was clean - [ ] Beds were comfy Cons: - [ ] House is very outdated and needs some TLC (screws were falling out of chairs, bathroom doors, pool handles). Marks on walls, carpet issues. - [ ] Towels are small and thin - [ ] You’re only given the very basics for soap, shampoo, TP. Nothing like S&P, etc. no extra blankets to use within the house. Pots and pans are warped and don’t sit well on the stove. - [ ] Had major issues with the internet when we got there. Asked for help, someone came by the next morning, and a ticket was not put into the provider until later in the following evening after we escalated. They ended up needing a new router, but what is interesting is the person who came by before said it had been having issues. Not sure why nobody looked into it previously. - [ ] We paid for pool heat, but there was a malfunction on the heater. This happens and is nobody’s fault, however, communication about what was going on could have been better. They also put in to only reimburse us for 3 of the 6 days we didn’t have pool heat. I could have fought this but got sick of calling Local support team was good, but when you work with Vacasa, you start with a central call center that doesn’t seem to know what is going on.

Beautiful, spacious home with everything we needed. Pool and hot tub were a great bonus! Highly recommend this rental!