I have always had a good experience with this hotel stayed here multiple times in the past 2 months. On my final visit before I checked out I noticed av250 charge from the hotel for smoking. No innquirey or notice or questions asked they wiped my account out. I am a non smoker. I had family pick me up that drove here from Texas and they are smokers. When they arrived I literally packed up and had them load while I checked out. You want to tell me that gives you the right too make a 250 dollar charge . Absolutely disgusted.

Disgusted

Everything, room was amazing.

There wasn't a thing I didn't like everything was amazing.

Newly remodeled and clean

Bed too soft

Staff was help Room was comfortable Lacking in a lot of areas

I thought there was a Pool because of the pictures, the breakfast had no options for a diabetics. I realize it was continental, but there are still options with continental. We had plumbing problems in one bathroom 2 nights in a row. Air conditioning we like to froze to death the first night. The media room was a joke. You couldn't watch anything so for television. So you might as well stay in your room. The name machines could have been a lot better choices.

It was clean, and inexpensive.

There wasn't anything I didn't like, it is what it is...a good, clean, inexpensive hotel room.

Location was perfect. Room was large with a large fridge.

The couch was fabric that could use cleaning or update.

Clean and roomy, nice amenities

the overall price and the rooms

the 20 deposit fee that booking.com does not tell you about!

The staff was awesome. The rooms were huge. I was not expecting a kitchenette with a full size fridge. Nice touch.

Conveniently located in town

N/A

The Tuesday morning front desk employee, Grace, was exceptional. She was open, friendly, smiling. I could feel that she enjoyed her job. I let her know how much that meant to me.

In contrast to Grace above, the two employees at my checkin Monday night were just ok. They didn't smile. They did their job but weren't memorable like Grace.

Great place, wonderful amenities, wonderful staff!

The bathrooms were a tad bit dirty!

The staff were very pleasant. There was a lot of space in our room. Great value! It was our granddaughter's first stay in a hotel; you knocked the ball out of the park for her.

I wish you had a little larger selection of fresh fruit on breakfast bar

Breakfast was great

Price for rooms was high for the quality

Wish had a pool

Parking was only thing

Clean and the staff was very friendly and helpful.

I was ok with the property.

Very close to the Army Base

Shower clogged up.

I really liked how spacious the rooms were. We had gotten a two bed queen room and it was more than enough room and space for like 6 people to relax

The floors seemed like they hadn’t been mopped in who knows how long. But it was fine, I just didn’t walk around without shoes or only socks on. The bed and every was perfectly clean and very comfortable

Everything

Just the hallway carpet was really dirty. Otherwise it was great

Loved the location and how clean it was.

Breakfast options were terrible.

We checked in on July 3rd the first night we had absolutely no issues. July 4th comes and we were able to watch the fireworks from our room. Very cool. That night without knowing it we were bit by what we can only assume was bed bugs. Both my kids and myself were bit. They tried to tell me it was more than likely some other bug. We did let management know they came up and looked for a total of 5 minutes at both mattresses saying they didn’t find anything. They didn’t take flashlight to really examine everything. They didn’t look under the night stands or anything like that. So I asked for a pest control guy to come out the next day manager told no problem. Few hours later he told me it wouldn’t be until the following Monday of us checking out that the pest guy could come due to the company being based out of Oklahoma City. That’s an hour and half away from this hotel. I contacted booking for a refund the hotel was happy to do it. We checked out about 5 due to all the back and forth and figuring out a plan. The hotel refused to take care of any clothing or anything that could have been in contact with the bed bugs they have. When asked when the last people to stay in the room he told us the night before us. According to google bed bugs feed every three days so if someone else was there the 2nd and we show up on the 3rd and bit to hell the night of the 4th. First set of pictures are from the morning of the 5th second set of pictures are today 7/6/23

The shower didnt drain, could have been more usb plug ins,