It was located close to where I wanted to be. We were in Santa Ana for a volcano hike. There is a terrace with a nice view of the city. There was onsite parking. Not much else good to say. The place was average at best.

Water was turned off. Couldn't shower or use the rest-room until the night before checkout. The breakfast was as simple as can be. The location is not in the best part of town as it is near an old outdoor market that has been shut-down, so people just moved their shops to the street.

Carlos and all the other staff were very accommodating.

El personal muy servicial

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We booked at the end of the day and arrived mid evening. The area did not look great but hotel has private gated parking overnight with a guard. Michael welcomed us warmly and helped with the luggage. An unusual building but decent size room and bathroom provided everything we needed for one night, and Michael kindly prepared coffee for our very early departure.

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everything good and nice staff

Good breakfast great location

Even in a not very good but fair condition inside the building, the staff did awesome, which made the difference to help us enjoy the stay.

Inside de room: toilet did not work properly, I would have liked chairs to seat down, roaches roamed inside the room at night. Outside: rainy water was spilled on isles and stairs.

we didn’t stay in the property because the manager was extremely rude and she canceled our stay there only because I asked if there were elevators as we were traveling with wheelchair. Manager kicked us out because I complain about the stairs.

it was old and there was no hot water

old building the tiles were all broke , the walls are old !!

Employees where very nice helpfull and friendly. The only complaint is the bathroom drain water, needs to be fixed It gets clogged way too fast Thank you guys!

The building is old but super clean and nice, stuff was excellent, very friendly and helpful.

Maybe a bit the location but , even in that case was good