La propreté, l’efficacité du personnel, la literie

Bryant ! J’ai été réveillé par le camion poubelle plusieurs fois (à chaque container) . La route est très proche de certaines chambre, dont la nôtre

Easy parking & close to room.

Not a big selection for breakfast.

Everything

Nothing

pool bar and jacuzzi

when we were checking out we were told our pool bar bill was $22.50 and all we had was a beer and a pina colada which were $7 each. When I explained that to the guy at the front desk he said there was nothing he could do about it. Until that point we truly loved our stay but that disappointing transaction with the check out guy ruined that. We attempted to go back to the pool bar but the doors were locked and nobody was there. The man working the bar was so friendly and nice-we actually gave him a tip.

It is my favorite place for the best price!

Beautiful hotel, just recently renovated. Very clean, great facilities and we particularly loved the beautiful bathroom.

Just our personal preference- the bed was ok but not the most comfortable that we slept in. I am sure others love it - it’s just our preference

Best handicap bathroom I’ve ever experienced—Room 166

The construction noise & banging in the wing I was assigned. Fortunately, I wasn’t working or zooming at the hotel this trip

Room was clean. Everything was worked. Smelled good.

The guy at check in never gave me anything about what I'm paying. Except for telling me about the 100 insedental fee on my card. He said pool is heated. It is NOT heated. Also next morning house keeping unlocks my door and opens it. Thank God we had a chain on! We just got out of the shower. Then we ck out and the young girl there clearly just rolled out of bed. Didn't say anything. Just played with her hair while I waited for my receipt.

Our little family was blown away with our space. The room was so large, yet comfortable. The shower, beds, and mini fridge were absolutely perfect.

Construction storage containers took up too much parking space outside. Parking adjacent to the rooms was tricky to secure.

It’s changed since we stayed there last time. It’s not quite as charming as I remember but it was clean and felt safe.

The beds were harder than I like. Towels weren’t very big or soft.

Very nice place, price was right

Just the construction

location, right off the freeway

I didn't like that they put us in a room that had renovations happening in the next room. Waking up at 7:30am to workers in front of our room and banging and saws going off at 8am was not ok. Also housekeeping knocking at 8:45 was a surprise.

I liked that all the staff was friendly.

I dislike that some of the rooms didn’t have conditioner,nor shampoo or body wash .

Family friendly, really good for families with younger kids and groups of families Great Pool / hot tub with pool bar Picnic area with gas fireplace good location to explore the wine country

Breakfast was not sustainable, plastic utensils, styrofoam cups, paper plates and bowls way too much packaged food Hotel being remodeled, no information on booking.com about this Heavy scented cleaning materials used, not for allergic guests

clean and had pool

no

The Room was very clean, And smelled nice

There Was no shampoo once I got in the shower and only a couple squats of conditioner came out. I suggest putting bigger numbers on the room so you don’t have to get out of your car to find out where your room might be. And for the money the breakfast was absolutely horrible that’s not even a breakfast, when you pay $170 a night you expect to get more than, box cereals, a bagel, an apple was the only fruit or a pancake you put in a toaster. I have paid way less for a motel room, and had 100 times better breakfast

location

property was fine

love the pool bar and jacuzzi

our room was next to maintenance room so did hear traffic at times

nothing

the room was so nasty and so was the shower we didn’t even get to take a shower because it was so nasty

We really liked the access to the hot tub, pool, and fire places in the evenings. Staff was laid back about us using these amenities. Decor was updated and cute. Breakfast is extremely basic

We had a very difficult time getting questions answered by the staff and our requests for minimal housekeeping, i.e. emptying the garbage, were ignored. We stayed for 3 nights and our garbage and recycling was not taken away once. We had to ask for towels, the dirty ones were never collected. We also requested clean glassware, which was also never completed. Our interactions with staff were friendly, however, they never seemed not able to help. Answers included "I don't know what to do", "manager isn't on site", "we only have 3 cleaners today". The world is short staffed right now, we get that, but perhaps the owners should consider closing some rooms so that basic housekeeping can be completed.

I was traveling with my dad to be in Santa Rosa for Medical appointments, we were in the back by the pool. we stayed 3 nights. When he changed his filter on his C-pap machine before leaving, it was like we had been there during the Fires. I have photos, went to speak with the front desk about cleaning the filters in the Heater/ AC unit I was confronted with extreme ignorance. I will not recommend this “Hotel” to anyone. Very Disappointing