There is no AC in the rooms but the property overall is gorgeous. Easily accessible and a short drive to downtown hilo

The room was clean and nice and it’s beautiful on the outside

Instead of driving home late we wanted a place to stay after going to the theater in Hilo. Dolphin Bay Hotel was perfect. Within walking distance to the theater, shops and restaurants made it a very convenient option. Our room and the entire area is very clean. Our room was airy and comfortable. Our host even upgraded at no extra charge. There was a complete kitchen and the shower and bath tub were great. The grounds are kept beautifully, staff were very friendly and helpful - we felt aloha from everyone. We will be back.

It’s an older property but well maintained. More of an inn or motel. Quaint. Small. Check in and check out are very easy and quick. Only ceiling fans but it was all right. We stayed only one night so didn’t get to hang out on the property very much. Ear plugs in the medicine cabinet to counter coqui frog noise.

Staff was wonderful, charming little hotel. Banana bread, coffee and fruit for breakfast was great! Loved having a kitchen. Allowed us to use the towels even after our check out so we could go to the beach and drop them off on our way to the airport.

This is the cutest little hotel! It’s like staying with friends or family. The staff is SO nice and the grounds are beautiful. Very well maintained and clean despite being retro. Loved the hot coffee and banana bread each morning and even enjoyed Obie the cat coming in to stay with us one night.

Property was comfortable and as represented. Staff friendly and obliging. Nice touch was complementary coffee and banana loaf each day for breakfast. We’d come back.

Loved the garden and staff were friendly. Banana bread was good. Expedia did not make a distinction between rooms with and without a balcony. We wanted a balcony and the lady we very helpful in checking and letting us know that there was one available for an additional 20-30 per nigh. We agreed but was actually charged 40 per night. This was not what we originally agreed and seemed mean - especially considering the room was not booked. The balcony made the room and the original room we were allocated seemed dark and confined. As the property has several internet addresses it was difficult to find the one allocated and the correct password. The office closed at 7 so there was no one to ask. There was supposed to be instructions in our room but these were missing and we realized this too late. There were limited power points and as we had forgotten our power strip this meant we had to scatter our devices through the room. Again the office was closed at 7pm so we could not ask for a power strip. Would be great if the lamps could be updated to have power points USB connections and if new power points were added each side of the bed.

Really enjoyed a beautiful morning of Hilo with free banana bread and coffee the hotel offer.

Loved this place - super friendly staff, fresh banana bread in the AM, and fresh papaya too. We had the family suite, and found it to be very comfy. Wish we could have stayed longer than one night.

Very pleasant stay, quiet with beautiful gardens and easy access to town. Staff friendly and helpful. Enjoyed ability to buy fresh food from local markets and use kitchenette to prepare breakfast and picnic lunch for the day. Appreciated availability of morning brewed coffee and particularly eco friendly supply of non paper mugs

The property was beautiful, it was just right size. Easy to get to, near the bay and restaurants. Morning coffee, banana bread and papaya. Easy check in, parking available, room with kitchenette, clean and staff were wonderful. Would stay again when visiting the area.

Very nice location with natural ambience and very friendly staff. They gave us a lots of free papayas and banana breads. If we come to Big Highland, I am going to book this hotel.

rooms are clean and they do provide banana bread, hot coffee/ chocolate and papayas in the morning which definitely is plus. There is no AC installed, only fans are in the room. Also, the walls are paper thin you could hear frogs singing over night. They do provide earplugs if you needed.

We truly loved our stay at Dolphin Bay hotel! The suite option drew us in, having a 5 person family. So very nice to have beds for 5! This is an older hotel, but very clean and well maintained. The staff was very friendly and helpful, and the banana bread and fresh papaya in the morning was a great local touch. We would absolutely stay here again when in Hilo.

The folks running the hotel are very friendly and helpful. It has a sense of coming home. It's also a 5 min walk to town for dinner or walking around. Hilo's a cute place, very laid-back. Worth more time than we had...

Wonderful hotel. It’s beautiful property with lots of fruit frees. Walkable to anywhere hilo downtown. It has a community vibe. We loved our stay in Dolphin bay hotel… we were sad to leave. Coming back soon again!

We love there: mini kitchen so convenient; bed comfortable; air breathing from window and fan is perfect setting. I love papaya for breakfast and my husband love coffee they made. Delicious banana bread too.

Nice property, older, but clean and very friendly staff. Room was right off office area so a lot of people noise in the morning.

Great papaya in the morning.

Very friendly staff, location was quiet and out of the way, but close to downtown shops and restaurants.. coffee, fresh banana bread and papaya were great!

The room was clean even though the bed is a little on the older side, I slept well. The staff is friendly. It is a bit on the older side and could use an update. I enjoyed the complimentary fruit.

It is a little run but that’s part of the charm. Staff are incredibly helpful and the daily breakfast is a fun way to meet the other guests. It’s close enough to walk to restaurants and shopping. The garden is beautiful and they provide much needed earplugs for the frogs. The walls are thin and the balconies are close so do not expect a quiet resort. A great stay though snd the area is unbeatable. Great value.

Wonderful location, very clean room. Great for a family or couple. The staff is super friendly and very helpful. Daily cleaning of the rooms and fresh towels every day. Beautiful to walk around and they have a very pretty garden and walking path. Looking forward to a return visit!

Great place to stay, staff is friendly and helpful. Most rooms have a kitchen and lanai or patio. Facility is a little dated and lacks AC but staying in December, fans and open windows cooled room at night. Great banana bread and fresh fruit for breakfast and a cat or two might visit. Lovely garden, location is convenient, good off street parking. We are not bothered by the Coquis at night, we like the sound.

the staff was very pleasant and you can walk to many food options.The room is well equipped,a little old fashionned,but comfortable

Service was pleasant and good advice on where to eat and shop Banana bread, papayas and coffee/tea were all free and good for breakfast Room was clean and nice considering it is a bit older Cool locking mechanism on the front door Fresh drinking water in the fridge Full kitchen you can use Free and safe parking 10-15 min walk to the main Street but along the bridge there there is a homeless encampment Tv and cable work but the cable can be hard to get working Free wifi which was good The room was a very pleasant temperature -there were two small fans and a large ceiling fan but that was a bit noisy when trying to sleep Very quiet rooms otherwise

Beautiful, lush garden! We so enjoyed our stay in this small hotel in a quiet residential area. It was perfect for our Hawaiian vacation. We explored the nearby waterfalls, town of Hilo, beaches, and the Volocanoes National Park. The staff was very helpful with ideas. The daily papaya was so sweet and delicious. It was the best thing we ate during our whole vacation. Room is not modern or new but clean and so functional. Loved having a mini kitchen. Went to the local farmers market and got a few things, including some huge avocados and made a simple guacamole in the room.

The Dolphin Bay is a charming property. Despite being a little older property, the room was spotlessly clean and well appointed. Everything in the unit worked well and was perfect. They provide you everything you need to utilize the fully featured mini kitchen. It was great to have a complete cook range and oven. The staff are nothing but smiles. The clerk that checked us in met us at the room to let us in and reviewed the amenities. I can't remember the last time that happened. In addition to the excellent room, the grounds feature a fantastic garden with gravel paths through a lush tropical ravine and places to sit, relax and just take it all in. We will be staying at the Dolphin Bay again on our next visit to Hilo.

Comfortable room in a convenient location, full kitchen, and friendly, helpful, professional staff. We loved Dolphin Bay!

I stayed at Dolphin Bay Hotel two different times while on Holiday in Hilo. It is such a hidden treasure with a quiet beautiful location, wonderful banana bread n coffee n papayas in the morning, and probably the most amazing staff on the island! I truly treasured my time there! Thank you to the lovely Mom n Daughter who help run the hotel :-)

Love the feeling of staying in an apartment not just a room. Everyone staff and guests so friendly