Nicest and most helpful staff ever!

I booked and paid in advance for my stay here several months in advance. The night before my stay I was contacted by email and was told they could not accommodate me. Even though I was paid in full several months before. I will never make a reservation at this place again. They moved me over to another one of their properties that is managed much better had no issue with them. If you're prepaying your stay do not stay here, you're not guaranteed anything

On the day of my arrival less than 5 hours before my check in, I received a call, not from the hotel itself but, rather a call center indicating that my reservation has been replaced or move to other hotel due to their “customers time share”. I booked this hotel and paid in full 8 month prior to my arrival but at the last minute I was told my reservation has been replace. They gave me the choice of taking the replacement or cancel the reservation. What other choice do I have when I’m already on my way and had reserved/planed my stay for 6 nights. I did not receive no email confirming these changes or agreed to any of this and I had to ask them to email it to me. And had to call the actual hotel to confirm if this was really happening. This was really inconvenient and unprofessional with business. I had always stayed with Wyndham due to their best customer service and how professional the hotel is handle. But this experience however has me puzzled, unsettling and that I was not as an important like their “time share customer”. I will be bringing my business elsewhere.

This was our 3rd time staying here and have enjoyed it each time

The property was lovely, clean, accomdated all of our needs. The staff was most gracious...all the staff. I do wish check-in could be earlier than 4pm cuz it doesnt leave much room to be on time for 445 dinner reservations.Being from Texas, I didnt feel the AC was able to keep the room temp cool enough, however I would certainly visit this property again and recommend, mostly because the staff and location.

The room was nice.

It is a downtown older building but well cared for. Service was great. The building is noisy, you can hear pipes banging-pinging all night long. Decent downtown location. Parking is easy, vallet was great. The place was clean.

Great stay-awesome check-in at 6:30 am-got a pass key for media room, washrooms, a garden & work out room and valet checked our luggage. Went for a walk and breakfast and got our room at 9:30 am for a full check in. All this after a 10 hour flight from Sydney, Australia!

15 minute walk to Waikiki beach. Excellent staff. I wish they had an airport shuttle.

Fancy

Every staff member was amazing. Made out experience better with every interaction!

We where well taken care of. The staff as supper sweet and took great care of our needs. Always had a smile on and always where attentive to our needs. Everything was clean.

They cancelled my reservation two days before my arrival

Beautiful property in convenient location

We booked a month prior and our reservation was CANCELLED the day before our trip. VERY BAD AND SO STRESSFUL EXPERIENCE, NEVER AGAIN !!!!! DOES NOT DESERVE ANY STAR !!!!!

Staff was very friendly and helpful. Common areas were well kept and comfortable.

Staff was very friendly and professional.

property was very nice and clean very convenient

The staff is amazing. They're so friendly and warm. I also loved having laundry on site! The parking is tough at $38 per night. A parking ticket is $35 😹 . We found some free parking nearby but there are parking rules. There isnt daily room service, but they provide extra towels and linens if you ask the front desk. I had such a great stay. The property is walking distance from Waikiki Beach and the shopping strip. I would definitely stay here again!!

My honeymoon was perfect. Our hot water went out and the got us going. Our bill wasxadjusted for the inconvenience. Going back in 5 years

Wyndham deserves 5 stars. Only negative is its location.

Staff were courteous, room was clean. Have a hard time with AC, but that's me!

Staff was amazing!!

Great place to stay. Easy walk to Waikiki beach and restaurants

The property was very conveniently located, with a kitchenette and lovely bathroom. The front desk person was wonderful!

A good place to stay

I liked the fast Service and Hospitality from employees. I dint like the location.

I originally booked another hotel for this trip but this deal came up in the app and this hotel is also an RCI affiliate property so I figured I’d take advantage of the huge discount and location as well as seeing if this is where I want to use my rci points next trip to hawaii and I wasn’t disappointed. Staff really makes guests feel royal at this location! 10 min walk to the beach and the amenities are awesome and no resort fee was a plus as well. I’d definitely stay here again!

Room was spacious. No beach view. Staff was friendly. Laundry room was stuffy and had little ventilation. Parking was valet and $38.

Property was within reasonable walking distance of most activities. It’s conveniently located to bus stops, as well as a Biki right by the property. There is an ABC store less than a block away if you need something simple. The biggest problem was no on-site eating and we didn’t see any vending machines. The pool was small, but we weren’t really there for the pool, as ocean and beach were the plan. The staff was very friendly. I didn’t need to use most of the amenities, as most of the vacation was planned. The Zen Garden was nice, it wasn’t busy when we used it. The area around the property wasn’t bad, a couple of the buildings look run down, but it was quiet and we didn’t really have any issues with noise. Like any city you will hear occasional sirens, but any place here will have that.

Great location, able to walk throughout Waikiki and Ala Moana areas.

The hotel was very clean and the front desk crew were all super friendly. We were highly impressed with the hotel in general. Its like a finding a diamond in the rough