Staff friendly and helpful. Convenient to shopping & restaurants.

Was exceptional

Didnt have my reservation then when they found it it was for the wrong amount of days so we had to switch rooms and they both werent what i asked for bed was so uncomfortable there was no microwave the tv remote had a 10 sec delay my toliet clogged on the first night and the parking situation was awful they only have valet and the parking building next door broke the day we wanted to leave and all the doors were stuck locked it was 645 and the parking management wasnt gonna be there until ten just made my trip so much more stressful and rough than it needed to be

Everyone at the property was very friendly. Check in was very professional, the valet was very knowledgeable about the property and the area around the hotel. All the staff at the property were top notch and service was impeccable.

Very good facilities, comfortable room, helpful staff, but we were inconvenienced by maid service for our room did not take place until 3.30pm on the second night of our stay.

Grat place!

Free local shuttle was great! Very helpful staff.

The hotel was very clean and elegant. Only wish coffee was free and parking could be included in the price.

Nice stay. Close to everything. Rooms and bathroom clean. Staff friendly. Bar staff fantastic! Bars district in walking distance.

Wonderful people beautiful place

Great place.

The only thing i didn't like about this property is that there is no self parking.

Convenient location and nice hotel

Loved everything

We attended the Iowa game at Wells Fargo. Very convenient to be able to walk inside the skyways to the arena.

Front desk and shuttle staff were kind and accommodating! Shuttle to and from airport is fantastic and convenient!

Another great stay at the Downtown Marriott. Shuttle service to restaurants and concert venue was excellent! Clean property with great staff.

Great place to stay. Very clean and staff was helpful.

This hotel was clean and nice. The staff was friendly and helpful. Location was convenient.

The shuttle and valet services were especially helpful for our visit.

The hotel's location was perfect for our group, which was attending the Shania Twain concert. We left the car with the valet and enjoyed a drink and appetizers in the bar area (which is very nice). The room was excellent for our group of three. The hotel shuttle promptly took us to Wells Fargo Arena. Unfortunately, when catching the shuttle back to the hotel after the concert, the shuttles were picking guests up down the block instead of the corner guests were told to stand at; then, the full shuttles drove past us guests standing at the correct corner. Thus we waited probably 30 additional minutes for shuttle service. Leaving the next day, our car was promptly brought by a valet; however, there seemed to be only one bellhop to grab our luggage from our room and take it downstairs. (You don't allow guests to use the luggage rack.) After waiting 30 minutes, we hauled our luggage downstairs. Those were the only snafus. I would definitely stay here again.

Excellent shuttle service. Very polite staff.

Great location. Very nice

Liked

Toilet had an issue as soon as we checked in. Also, toilets are much too low for many adults, particularly those who are aging gracefully. Also, the bathroom sink leaked from the faucet handle.

Great place to stay

Sink clogged sometime while I was out. Somehow they came into my room while I was out only to stuff the sink with nasty towels. Made me move in middle of night. No compensation.

The front desk host was preoccupied. She did greet me with a smile; however, the only thing she said to me was asking for a card for incidentals, told me I could order dinner until 11pm, and gave the locations to the elevator. she did not tell me what time check-out was, if there was a pool, if there was a fitness center on site, did not mention breakfast, or that I would have to have my room card for reentry after 12am, did not confirm check-in and out dates, etc. Check-in was pathetic, although I did witness other guest getting exceptional service at the front desk throughout me stay. The valet and room service staff was great.

Convenient location

Great spot. Parking is a bit of a challenge.

I would not recommend staying there.

The facilities were clean and well cared for, but the noise carries between rooms too much. I could hear the people in the next room flush their toilet, run their water, open and close their door etc. It would have been fine if there was a fan in the bathroom so I could have drown out the sound, but there was no fan.