The owners make you feel like family.

The air conditioner was not working at night. The housekeeper never came to freshen our room. The room smells bad. Looks more like a motel. I was very disappointed because I never sleep in motels.

The staff was very pleasant, good breakfast.

Room very convenient and clean. Excellent service and amenities. Definitely would book again.

I debated the clerk about a smoking versus no smoking room. He said I signed up for smoking. I did so by accident. He refused to give me a no smoking room for the same price. Then I found out it was 5 dollars we were haggling over. Just poor Service.

Poor bkft. Loud refrigerator, tub would not drain.

Checking in was quick & easy. Gentleman working was kind.

Comfortable room that was clean and spacious. Friendly staff.

My wife likes to lysol everthing when we get to a room and the room was one of the cleanest rooms we have stayed in. The bed was very comfortable and the price was affordable. What more can you ask for.

Room was very clean. No issues getting extra towels and blanket. Check in was fast and easy. The gentleman was very nice

Very clean and easily accessible. The family that runs it is super nice and friendly. I was staying alone and they checked on me a couple of times just to make sure I was okay and had everything I needed. Highly recommend.

Hema is super nice and tge rest of the staff

amazing!! great customer service very helpful they were polite and very caring. went for my daughter military graduation. and they were very welcoming the staff was amazing. rooms were very clean and smell good I would for sure come back.

I booked my stay weeks in advance and paid for the room too. So they knew I was coming. I checked in at 7:30pm. The room they gave me was so cold that it took the heater about 3 hours to warm up (The floor stayed cold longer). It was 39deg F outside. That was not nice

When I booked the hotel it said there was a pool and breakfast starting at 6:00am. The pool liked like it jade t been open in years. Went down to breakfast the first morning at 6:30 - there was no breakfast, the lobby wasn’t even open - with a sign that said dial 0 for help. I chose this hotel because I needed a quick breakfast and I wanted someplace with a pool. Was very disappointed. The man at the desk at check in was very pleasant.

The owners were not excellent hosts.

Older facility that us being upgraded, room by room. Super clean, quiet and close to I44 entrance and exit. Even better is its close proximity to Uranus, Missouri.

The front desk staff was superb. Very helpful and accomodating. The room was clean and comfortable. This hotel is well run.

Good Hotel

Our stay was nice. The staff were all helpful. Rooms were clean.

We arrived at night and were told that our reservation had been cancelled. The app still showed my reservation, I had no cancelation emails. They insistedbI cancelled at 3 in the morning (when I was sleeping) and would notbhonor my hotels.com reservation but would gladly take my money for a new reservation. Theyvinsisted I would not be charged by Hotles.com. I was tired so I paid for a new reservation and decided to deal with it later.

Affordable, pet friendly, and very clean. Overall a great value and highly recommended. The only complaint is we received a $20 pet fee instead of the $10 one posted.

It was excellent. Everyone was nice and helpful.

The room had pet urine smell as soon as you walk in. The lady at the front desk charged $20 cash pet fee that wasn’t listed online and almost refused a receipt of payment. Overall absolutely terrible and will never book this hotel again.

Came from Philly, would stay again.

Everything was great. Good location. I just need to let them know the bathroom sink has a leak.

This was just a one night stay while traveling through. It’s not fancy but it worked out nicely! They offer a hot breakfast, not just continental which was great! The bed was ok - not super comfortable if you’re a side sleeper but if you sleep on your back it would be great. Blankets are THIN THIN THIN which did leave me very chilly. Extra blankets are unfortunately not provided in the room. Overall I would probably stay there again if I was cruising through :)

We made our reservation on the road several hours ahead of time. We arrived and they didn't have our reservation. The agent tried to rebook us on the spot but I pre paid . We booked a two ber queen room that sleeps 4 we had 3 people and he charged us $10.00 for an extra person. Meanwhile while we had to call Travelocity he checked in a family of 2 adults 4 girls and one boy. They bought in their own camping cot and they had one room. NO EXTRA CHARGES FOR THEM Travelocity was great they called the hotel while they kept me on hold. We could hear the validation. Then he proceeded to check in three orher guest. Then got to us they had two people working at 830 pm and they said only one computer was working. When we finally got our room there was another three couples behind us. The room. MOLD GROWING IN THE TOILET. The lock latch was about to fall off. At least the beds were clean. and it was quiet.

Very nice place! Motel style that feels like it’s more!

We were very disappointed with the room we were given as we had reserved a king bed and got 2 queens instead. We were given to understand thatthis was because we also had our 2 mini dachshunds with us. As we were not asked about dogs when making the reservations, we felt we were being discriminated against because of our dogs. We were also charged over $110 because of the 16 yr old dogs we brought with us. We have not been treated so poorly at any of the other 3 BW Hotels we stayed at on this trip. Wewill not stay in St Robert again.

It was all clean but they did it have hit breakfast, only continental

Friendly staff and clean rooms