Overall, the hotel was quaint. Service was very good and friendly. It is an older hotel with a lot of charm however, the rooms could use some updating. The outdoor furniture is nice. The pool needs resurfacing. The rooms were adequate, but the floors are slanted and room smells musty. The beds were very soft and not firm. The hotel is very walkable and close to downtown. Drinks at the bar were average. Coffee and breakfast included is a perk. There’s a way to keep the charm of this historic landmark without it seeming dated.

The most dog friendly accommodations I have ever experienced. Love that they loved my fur babies!

Always love staying at The Wilcox. Restaurant and bar great.

Oh where do I begin. I guess I’ll start with our stay was very disappointing. I was stunned by this because they won a ton of awards and have great ratings. So idk how that works. Here goes…. dirty outdated rooms Cockroaches TVs have so many wires and just looks messy and dangerous with all of the wires No outlets Paint is dated Rugs dated Bathroom grout tile needs steaming or change tile Don’t really have valet or bellman Check-in people don’t explain anything like at all. No hey here is your internet access, your room is that way, or check out time. Spa was awful. Wouldn’t classify it as a spa at all. Restaurant is eh but the bar area and lounge have a cool vibe. The bartenders were cool. However, if your hotel is dated & not what is advertised then your customer service should be top notch. Only cool piece is lounge and the front of the building has a beautiful look. Oh almost forgot because so many negatives. The beds are from like 1980 and pillows are flat. All around if they painted, changed rugs, hung tvs, updated baths, and got their staff a customers etiquette books that would help. I get they want to keep the old school vibe but something need to be updated a d def cleaned properly.

Perfect location for a couples get away. Great options for activities and shopping near by. The spa is very reasonably priced and all staff were wonderful.

Have not ever had a better experience in an American hotel. If you would like to have a once in a lifetime experience, enjoying immense Southern hospitality, this is the place. History & old fashioned grace shall drench you at this establishment.

The staff were very friendly and courteous. The building is grand and beautiful. The accommodation was 5 star and extremely comfortable. I was there for business purposes but do plan on a future personal/weekend vacation stay.

Excellent Staff and Excellent Service!!! Fabulous Dining Breakfast and Dinner!!! The Pool is Wonderful, Pretty and Private