My sister's and I have stayed at the hotel before but this will likely be our last time. I was assured a late check in was no problem, but had a very unpleasant check in experience. The cost of the hotel does not allign with the condition of the rooms. We had no hot water when we attemped to shower ar 11am, were assured it was a hot water heater issue that was fixed but by 6pm still were unable to take a hot shower. The initial solution was to be offered a separate room to shower in rather than being moved. We eventually were given another room with fully functioning amenities. The temperature controls on the heater in the new room did not work properly. Even set at 65 at night we woke up miserable because it wouldnt stop and had to be at least 80.

It was great. Friendly staff. Nice clean pool area. The addition of the continental breakfast was a plus

Room was to be ready by 4. Wasn't ready till after 5. Needed to be in room to get ready for function

Nice place. Great view and good entertainment.

Both dad has had his stain sheets, The carpet was also stained in numerous places… The bathtub inside the room was broken, I tempted to wash down on occasions before my daughter at the light to go home because she could not take the amount of issues had occurre! Not only did a book and specified on the app, but also in person five hours before the room is ready that I was handicapped disabled took about five hours to get the room ready, stuck on the second floor, Then they stuck me the disabled person on the second floor with no elevator. It took six trips three of them up and then we left three of them down with our stuff and our service dog , I bought an hour or two total in between the two. And by 7:30 to 8:30 PM, she a six-year-old little girl asked her father to take her home instead of staying on this beautiful vacation and the amount of pain I had to endure and suffer. I need a manager. I’ve already asked the app and whatever service they have to reach out to me ASAP. Leave a voicemail since I am disabled. I have a very difficult time sleeping at night let alone doing my job which is 8 to 10 hours a day for a global medical device. This will not let me upload it 5 to 6 different photographs I took. I will attempt to do it once more. I had to take Monday off work from and literally work from three in the morning until 730 or eight in the morning the following day where I’m sorry the same day on Monday to be able to take the rest of the day off and not embarrass me

there was no elevator on this property

We stayed there for the wonderful beach front & location right across the street from the main downtown. We ate our meals & shopped downtown. The rest of the time we sat at the beach and enjoyed the evening music at the bar at the beach. The hotel is old but our room was clean & bed was comfortable. Bonus they provide great beach towels.

Great front of house staff !