Check in and check out process easy. Area safe but hotel was very dated, run-down and common areas seemed very unkept and dirty

Smoky. Even though the room was non smoking

2nd time staying here..2023& now 2024. Much 💗 improved property and room upkeep. longtime front desk employee from last year still thete an d very helpful...clean well maintained pool., and area.

Trashy entryway in route to the property. On the way to the room, I encountered a group of people sitting outside their room with a grill and loud music. The music and loud talking continued until about 10:45 pm. Called the desk clerk to complain and was told that they would talk to the guests. The music stopped but the guests kept coming out of their room talking loud on the phone all night long. Called the front desk to complain and was told that they would talk to them. Upon checking out the next day, I talked to the desk clerk to see if I could get an adjustment to my bill for not being able to sleep. His reply was “sorry “ but there would be no adjustments made. Very creepy and unsafe feeling having someone lingering outside your room all night long while you are trying to get some sleep

Lots of shady people, dirty grounds , people hanging out in their cars half the day. Random vans with multiple large dogs parked outside. Definitely would not recommend.

I loved being able to have a drink at the attached Mexican restaurant and watch our teens hang out by the pool at the same time. Having a deck in front of every room was perfect for those needing to step out for a smoke or a vape. Love that the place was pet friendly. As a big family, the connecting rooms were perfect! Housekeeping left a little to be desired - in one room there were 2 used bandaids in the ice bucket so we just used the one from the other room. My daughter had wrapped up her watch in a rag and put it on the nightstand and forgot about it. When we went back to get it, the room had already been cleaned, but the rag had fallen between the bed and the nightstand and was still there. Also, don't bring an Xbox or streaming box or anything with you - the TV's do not allow you to change the input, so sadly you're stuck watching whatever is on the TV. But that's a minor annoyance.

My room was clean and comfortable; it looked like it had been recently painted. The staff was friendly, and the location is good, with shopping and a number of restaurants close by. My one complaint is that the wi-fi signal was very weak, so I could not make use of the Internet. My stay was shortly after some heavy storms and flooding nearby; maybe the problem with Internet was from outside the hotel.

I stayed alone without my family so I could handle the poor overall quality of the hotel and room. Everything worked fine in the room, however I did experience water seeping up through the seams of the artificial wood floor boards. Definitely strange, but I was settled and it was not flooding. The entire hotel had a dingy appearance. However the price allowed me stay a couple of extra days and for my purposes, the location was quite convenient. I indicated that it was noisy but many similar locations would almost certainly be just as noisy with all of the traffic from the nearby highway and streets. The staff were friendly and helpful, no issues there. The restaurant that shares the location was quite good and not terribly expensive. Plus Bob Evans was just next door an easy walk from my room.