Absolutely terrible room condition Horrible service and cleanliness Took forever to fix a clooged sink Would never stay here again It should be closed down

Hands down grossest place I’ve ever seen in my life, I left immediately and can’t get a refund bc I didn’t tell front desk, I had my one year old with me and was not going to let him hang out in this unsanitary place longer than he had too, I had to make immediate accommodations due to the poor conditions of this hotel and it’s a shame I had to be penalized for putting my family in front of a disgusting corporation. There were also at least 3 smoke detectors going off for a new battery change, I have footage walking down the hallway where you can hear it, but am unable to upload it. Most disgusting place I have ever seen, i pray they get shut down, I have called the health and fire department regarding the issues. Ryan is the manager and fails to maintain these declining maintenance, which should be of regular concern. It is obvious that the manager and workers do not care for this property.

My son wanted to sleep in the car. Stains on the couch, bathroom door off a hinge, mold all over the wall and ceiling in the bathroom, bed and pillows were hard, bed had a broken dip in the middle, low water pressure, bugs crawling to what must have been a hole in the wall behind the cork board, dust buildup in the corners so not properly cleaned, full size fridge was clean though

GFI circuit was non-functional and wasn't fixed when requested. Only one waste basket in entire suite. No low-level cleaning was done after first night. There was no ice available in entire motel.

Overall, a pretty dirty hotel. Elevator needed cleaning inside and the handprints all over the metal elevator doors really could have been polished off. In the room there were little white specks all over the floor that needed to be swept. There were stains on some of the fixtures. The sink was cracked and bonded back together with some off-color bonding. The iron had two holes at its base, so when I didn't see the holes, filled the iron with water, and went to use it, the water came pouring out all over the place and I could not get any steam. The lights, both overhead and lamps, were all bright fluorescent (or LED) white lighting so there was zero atmosphere. It was lit like a bus station restroom. One of the lamp shades by the bed was so crooked it looked like it was nearly off. (That last thing is pretty minor, I admit.) I can count on one hand the number of hotels that I have been a little squeamish about sleeping on the bed. Add this one to the list. I only encountered one staff: the front desk person. I had to wait about seven or eight minutes before she showed up. She was friendly enough. This is the first time I have ever reviewed a hotel online. That should tell you that I felt strongly enough about this one to actually write this.

They didn't have a room for me after accepting a reservation!

Arrived and was told that they had been sold out for over 2 weeks. I don't know why Hotel.com let me book and prepay but fortunately my money was refunded. I arrived late after working 3 hours away from home and just wanted to shower and sleep, instead I had to drive home.

we arrived and was promptly told that they had no more rooms and that our reservation didn’t matter. we drove 4 hours to this hotel for an early morning surgery. we were left scrambling to find a place and didn’t find one until almost midnight and it put us hours away from the hospital that the surgery was scheduled in. The staff was just like oh well. nothing we can do. They have over sold us. But yet the entire time we were looking the hotel kept coming in search as having rooms available.