Your description of the property states that is adjoining the Southern Cross Resort with dining and bar facilities. This was the main reason for choosing Desert Sand. The Southern Cross Resort has been closed for some years. Very disappointed

Solid basic.noisy dogs early am

Expensive for 2 people $225 & very old & dated inside.

As good as it gets…. Clean facilities. Friendly staff. Competitive pricing.

Being housed upstairs We are in our eighties and booked months ago. Had to carry heavy suitcases up 15 stairs.

Service was excellent but lacking some amenities such as extra towels and dish soap

Every thing

Close to city centre

Sink in bathroom was severely cracked Power points at one stage weren’t working Air conditioning not up to scratch A plate for eating meals off was severely chipped Overall poor maintenance and upkeep of the room

The place had no comunity kitchen. The rooms are presented poorly. Unable to use the wifi. Had people walking in and out all night through a loud gate right next to our room not to mention using drills upstairs at a ridiculous hour of the night. Pool area has no shade and is dirty. No room service towels toilet paper etc every morn as you should. Over rated and waste of money. Never again would I stay there

Ok

There was no fly screen on the bathroom window, the back of the front door and frame was dirty., there were too many cockroaches in the room, and we only saw a staff member once and that's when we went for a swim. I think the air conditioner has seen better days.

The hotel reception was closed even though it advertised 24 hour service. The onsite restaurant closed and not just the day we arrived so that was misleading as it looked like its been closed for months.

No hot water. After running the shower for 10 minutes, I came to the conclusion that hot water was off the list. Very disappointing.

The parking was a little disorganized.

A stayed in one of their basic rooms and was impressed by the cleanliness. The room was a bit dated (I did go for the basic room) but had all the essentials present and was well looked after. Would readily stay there again.

Needs upgrading

There was a table and chairs right outside the room with an overflowing ashtray on the table. The shower could've been cleaner. The restaurant attached to the accommodation was closed and looked like it had been for some time. This was not reflected on the website where it clearly says the restaurant was open. No way it deserves any more than 2 stars. Right next door is a closed pub as well.

Very pleasant staff, room was above average size, with toaster, kettle, a few plates and sets of cutlery, quiet air-conditioner. Needed a mirror in the bathroom and TV reception over satellite was pixelated at times due to heavy rain.

Unfortunately the AC did not work, but there was a heater Half the lights didn’t work and the shower dripped significantly constantly. It was spacious and comfortable.

The entire experience was disappointing.

Advertised as pet friendly on Wotif. Sign on door say “strictly no pets”. Unhelpful offsite reception. No designated parking. Noisy. Dirty sheets with stains, disgusting mattress with stains and Punic hair in the seems and evidence of bed bug infestation - I’m not a pest expert but black staining in the seems with eggs and shells is pretty convincing. Spoke to the hotel and was told they couldn’t help “because I’m offsite and have no access to the computer”. I left. Still waiting for a refund. I wonder if I’ll get it! Avoid this hotel!!

Clean rooms. Renovated bathroom. Shower was only luke warm at times.

Bed was comfortable and the room was clean. A minor issue was fixed promptly and cheerfully. Would like to see the office staffed and the restaurant open...

Parking is an issue room tight and oldish

Good for the money. Staff were helpful. Quiet and comfortable.

Clean, good location.

Great location, easy walk to the Main Street. The rooms were clean and tidy, but a little dated. The carpets and curtains were showing their age, with a bit of wear and tear, and could be replaced. We would be happy to stay there again.

Adequate with everything we needed for an overnighter

Great little place for a stop over. Plenty of room and the TV was a good size for the room, and good quality. Would go back again.

X

Friendly, helpful staff. Very clean. Well appointed room. Good location for dining and access to town centre. Good value. Would highly recommend.