So convenient to Stanford!

Great place to stay especially if heading to Stanford

Loved it

Great relaxing weekend to rejuvenate and recharge

A wonderful hotel!

Clean, convenient, consistent

Very clean and convenient to downtown Palo Alto!

Very good customer service, quaint hotel and very clean while contemporary design is nice.

Great service and locatio

My stay at the Westin hotel was a regrettable experience marred by outdated facilities and underwhelming service. The aging infrastructure, highlighted by decrepit elevators that sounded on the verge of collapse, added a layer of discomfort to the stay. Not only were these elevators rickety, but their sluggish door openings tested the patience of even the most tolerant guests. The ambiance was further tarnished by ongoing construction throughout the premises, creating a cacophony of noise that disrupted any semblance of tranquility. For a staggering $400 a night, the value proposition was abysmal, leaving me deeply disappointed. Having previously enjoyed pleasant stays at other Westin establishments, this particular experience fell egregiously short of expectations.

Great Stay and convenient location.

Staff was very helpful and accommodating. Great stay!

Pet friendly

Every one was Very kind and helpful

Very conveniently located, clean, safe. Room was larger than expected. The bed was extremely comfortable. Only critique is the room is cleaned in two shifts and was incompletely cleaned when I walked in between shifts.

Safe, quiet place with easy access to shopping and parking

I took a trip with my daughter to do a girls shopping trip for 2 days. We made a small request to be put in a certain room which was effortlessly granted. Tony at the registration desk was extra helpful. It was a wonderful stay and we were comfortable. We took advantage of the hot tub, pool, and the grab and go breakfast. Everyone who we came in contact was very professional and courteous. Some things to note: the garage is tight getting out of so be careful. Parking is $10 a night. There's infused water in the lobby. Each room comes with a refillable water bottle which is a nice touch. The beds were very comfortable; best sleep I've had in months. There's a lavender infused oil to rub on that's part of their good sleep concept. Nice toiletries and bath robes. Towels are extra plush. There's a $23 buffet breakfast or a grab and go option, which we did. The quiche and breakfast sandwich plus a tip came to $30. They allowed me to refill my coffee with the Starbucks they offered. Location of hotel is easy to find; when you arrive, just head right into the underground parking structure as there is an elevator that takes you directly to the lobby to check in.

The room and bathroom was clean, modern and inviting.it had a spa type feeling. The beds were comfortable and down comferter was nice and warm. Would definitely stay again!

Completely professional staff at front desk ( refreshing post covid) perfectly clean well appointed perfect stay

Very close to Stanford Stadium.

Comfortable room, elevator was a little strange, one from the parking garage and another for the hotel. Ice machine on second floor wasn't working properly.

Very nice stay. The rooms were clean and spacious. Good location could walk downtown and to another close shopping area. Staff was super friendly.

Comfortable ,quiet, and convenient.

Beautiful hotel in lovely location. All staff was helpful and friendly. One problem was the hotel was loud and disrupted my sleep on Saturday night.

good staff

Great hotel and location. Staff was amazing! Unfortunately, there was a used condom behind the bed that went unnoticed during cleaning.

Best stay in the bay area if you like Palo Alto. Walkable to Stanford and PA downtown.

Friendly staff & clean, quiet room.

Good location

Great service

Friendly staff

Ice property. Stay here every year for the Cali Classico