Nice

We enjoyed our stay in downtown Winston-Salem

We had a great time at this hotel. The staff was amazing!

Rooms, restrooms and breakfast area were all stocked and very clean. I felt comfortable and safe in my room. The staff was attentive and friendly. I would return and recommend this property to others.

Good Breakfast

Older building. Loosely applied carpet likely not the cleanest but frequent cleaning and upkeep was maintained throughout the stay. Air-condition worked well. Bathrooms were good; room overall with upgrades.

This is always a great stopover on our way to the NC shore. Always comfortable. Our group noted the nice additions to the breakfast.

This is an awesome property and a amazing staff!

Nice rooms

We only stayed one night, but the room was nice and clean, the a/c was great, and all of the hotel staff was polite and courteous. Great overall stay!

Me and my daughter went to Winston-Salem because she was going to see University of North Carolina School of Art. I picked this hotel and everything was going good until the 1st full day of our stay (1/27). I had dropped my daughter off and went walking around Old Salem. When I got back I was resting from all the walking and was napping & I woke up to knocking, but I didn’t think it was on my door but then someone came into my room but I had the door latched. So they closed the door but I ran to open it and see who it was. It was a housekeeper & she asked if i needed anything, this really irritated me because I didn’t put the sign on the door saying I needed something. So that really didn’t give me good vibes. Also, it says parking available but they don’t tell you they charge you $10 a day to use the parking garage assigned to this hotel. Which is crazy considering there is no where else to park except for the parking garage. Overall, it worked the 2 nights I was there but I’ll find somewhere else to stay if we go back to Winston-Salem.

Hotel staff was amazing! Makayla helped me check-in and the hotel was clean and quiet. Downside was paying to park.

Staff were never at front desk when you walked up. One time another couple and I had to start saying hello?? Weird smells in the stairwells, very tricky to navigate in and out of lobby in your vehicle. The utmost basic of basic offerings on the TV. Will not return.

had to make a quick business run - property was decent. Staff was helpful. Checking in at midnight is not fun. Breakfast choices was not good.

Very clean

I had no bar soap in the room, so the first shower I had to use shampoo as body wash, no big deal, but you should know. It was odd that there was no split in the curtains to close the blackout curtain, so you had to go to the end and walk under the curtain to grab the puller - no big deal, yet strange. I will say the front desk staff were always friendly and professional. Jasmine (?) at the lobby bar was particularly nice, accommodating, and funny when I saw her on Thursday and Saturday evening.

The property was overall pretty good. The shower didn’t drain well and water pooled up. There were streaks in the tub, on mirrors, and tables in the room. Breakfast was good for a continental breakfast. Had lots of options.

Parking is confusing and inconvenient. I got a “suite” and it’s just a regular room with another TV and a sofa. When you get off the elevator it smells strongly of weed.

Professional staff, clean dining area.

Excellent service

Saw some staff Doors open. Would be nice to have real cups in the rooms.

The staff is outstanding!

The front desk staff was very nice. The lady that ran the bar, was very pleasant. What I did not like was that in the bathroom, by the bathtub, in the corner by the door of the bathtub, it needs to be cleaned, take the old tub caulking out and replaced with new caulking. Also, when I came up to the hotel, I noticed my husband bringing down the dirty towels. The lady at the front desk stated that their policy is that they clean every three days, which is very unsanitary and unhealthy. We just finished having a pandemic here in North Carolina. I don’t know who cleaned the room, we’re they healthy cleaning, Did the customer have an animal in that same room? Again, not changing towels or sheets for three days is unhealthy.

Everyone was extremely friendly and helpful.

At 6:30 in the morning an employee was outside our window yelling at someone on his personal phone. He continued for the next 90 minutes. Obviously we were unable to sleep or even stay in our room. When I inquired who the individual was the front desk person said it was the morning cook. My wife was very upset and we left early. I actually feel we deserve a refund for our nights stay.

I loved the walk ability to local restaurants. The room and property were excellent. The built a privacy wall that was a brick fireplace in the courtyard.

We have been in this hotel before. We like the location in downtown walking distance to restaurants. Our room was spacious, clean and very comfortable bed. We enjoyed our stay.

Staff were all super friendly. The breakfast was excellent with lots of options, especially for people who can’t eat wheat! Clean and in stock as well. Very enjoyable experience overall and beds were super comfortable!

The staff was amazing! Had a little hiccup in the room regarding the toilet and they quickly switched me to another room. I would definitely stay again.

The Fairfield Inn in downtown Winston-Salem was fine until the wee hours of June 20, 2023. That’s when my wife and I were awakened by what sounded like garbage trucks. They were LOUD, really loud. Lots of metallic bumping and banging and dropping — and we were on the fourth floor. The service, the room, the bed, breakfast, etc., were all great. But Marriott management really needs to get on the horn with city hal and raise holy hell.

Hotel was in walking distance from downtown Winston Salem, was close to places to eat, had a very nice breakfast set up, hotel was clean, always had complementary iced water in the lounge too. Seemed like a very clean hotel, I would recommend anyone looking to stay in Winston Salem

The hotel is clean staff was pleasant. Breakfast free and a great selection to choose from.