Very nice place.

Housekeeping was never sent after requested, the bathroom wasn’t clean and had dried boogers on the wall as well as obvious water damage. Breakfast was inedible and the hall’s continued to smell of marijuana to the point it could be smelled in our room. And to top it off, they charge children as adults

nice room very quiet and comfortable Staff was friendly yet professional too!

It was all quite comfortable and clean, no complaints

MAINLY THE STAFF WAS JUST ALL AROUND WONDERFUL I NEEDED ANOTHER ROOM WITH A STOVE AND LITERALLY TWO MINUTES THEY KNOCKED ON MY DOOR AND APOLOGIZED AND SAID THAT IT WONT BE LONG TO GET ME INTO ANOTHER ROOM,IT WAS LESS THAN FIVE MINUTES OMG I LOVE THAT PLACE.

The staff was welcoming and attentive to our needs. Thank you for a wonderful stay.

Even though the hotel was conducting a remodel, we will definitely be returning to this hotel. The front desk staff is extremely helpful & friendly along with the rest of the staff. Rooms are extremely clean and spacious.

The room was nice and comfortable, but there was a lot of construction going on. My room was on the First floor where most of the construction was going on. The hallway looked post apoplectic. It would be nice if Hotels.com can have hotels that under construction listed! I would have never paid the price for the room if I knew what I had to walk through each time I went to my room.

The hotel was under construction the appearance in the hallway was not very inviting.

Property was great. Staff was fantastic only issue I had is I never was asked when booking if I’d be traveling with a pet nor did I see anywhere that stated there would be such a high fee for having a pet at the pet friendly hotel. That’s more an issue with Expedia I think than the hotel however the fee is almost as much as the room itself and is completely non refundable. I understand many pet owners think their pets are perfect angels and in reality they are not and should be charged for any damage they do. I just don’t think a person should pay double if their pet isn’t a terror. Perhaps Expedia could add an option of adding a pet to your trip so people know ahead of time the total cost of their room in advance. Thank you

The cleanest and quite and awesome customer service

Clean and adequate facility that met our basic needs. The staff was very helpful and the breakfast was basic, but a nice extra.

our room was right next to the door for the stairs, you can hear the door open and shut and the people. other than that highly recommend this hotel

2 queen room was pretty good, better than average. Location close to a lot of shopping, which is what we mostly did. Breakfast was average. Seemed like they had an issue for breakfast one of the days, but I think that was a one-off.

Breakfast was horrible and they were unprepared for patrons. Had to wait half hour for food to be ready

Just some maintenance problems that needed fixing, but otherwise room & facility very nice. Really enjoyed having breakfast there.

Good price for a decent room.

We truly appreciate the service

location

First floor room had a lot of bugs.

I tried to change my reservation but was told they could not do that because there were no rooms available for the night requested but I went on their website and saw there were rooms available. So instead, because of their no refund policy, they got to keep all my funds for a room that wasn't used.

Customer service was excellent

The room was very clean.

The front desk staff was amazing! We had a late arrival and Lance was very helpful in making sure our reservation was in order. By the time we arrived Terry was at the desk and she made check an easy and pleasant process.She was very friendly and extremely helpful!

Checkin was great and Lance was friendly and welcoming. But checkout was not great and the lady at the front desk was mean and un friendly. Maid service knocked twice even though we had the card on the handle not to knock. Inside the room said 12pm checkout but they called and insisted it was 11am. When I pointed out the discrepancy they could have cared less. Told me they didn’t have a credit card on file when they did and wouldn’t give me a receipt. If I wasn’t already leaving it was enough to make me want to leave.

The heater was loud and annoying everytime it came on.

It served its purpose.

This was a stop along the way to a family event in Washington, DC. Hotel was very convenient, right off the highway. Price was decent. Only difficulty was locating the hotel. No sign on the road, we had to hunt for the hotel and drive through a restaurant parking lot to find this place.

Staff were friendly Everything was clean Breakfast was a complete meal

Upon arrival, the lobby smelled like weed. The front desk attendant was not around and had put up a “be back soon” sign. Fine - we waited a couple of minutes and she came to help us. She had some some sort of note, knew our family was coming, but without telling us, gave our family of four keys to a room with one bed when we had reserved a room with 2. Of course, we had to come back down to the lobby and tell her that didn’t work. When we came down she was running to the elevators to check rooms because a couple was waiting for a room as well. She told us she didn’t have a room with 2 beds. When we asked for help, she said she said to contact hotels.com. The chat agent was not responding, though. She then gave us a key to a “suite” which turned out to also have 1 bed and a sofa bed. We went to the room and the sofa bed was broken, so we couldn’t sleep two people on it. We are ended up making a makeshift “bed” out of a chair and ottomans for our daughter so we could all sleep. The place was run down and the room was stuffy and hot (on a 55 degree night.). It was pretty gross for a Marriott. Breakfast was pretty good, and I heard others complaining about the poor ventilation and climate control there as well. We did arrive late, at almost 10 pm, but typically when this happens a hotel will call if there are any issues or to make sure we’re coming. The lady at the front when we checked out seemed perplexed by what happened but no one contacted us to follow up

Stayed several times 2021 to july 2022 Only complaint is last room was located next to elevator. I guess it was my turn for room 201.

There were used soap, shampoo, etc when checked-in. Stayed two nights, no change of towels, taking out of trsh, etc.