The hotel can ‘host’ over 400 guests. It has 26 poolside sun loungers, most of them broken. It has 100 sun loungers on the beach. If you’ve managed to get any sleep on your wooden mattress, you have to set your alarm and join the queues at 7.50 every morning to get a beach sun lounger (tickets dispensed at 8.30) or a pool spot (opens at 9). This is not a way to start a holiday. You can’t even make a tea or coffee in your room to take with you into the queue unless you bring/buy your own kettle, milk, tea /coffee and mugs. Feel like complaining? The staff response is very mixed. Some people actually trying to help, others look at you like you’re the problem. My wife was pregnant during our trip so after not sleeping for a night or two I asked for a refund which seemed to put the manager out. Wouldn’t recommend the food for a pregnant, gluten-free person but for me it was okay. The restaurant area is cramped and loud with bright lights - no ambience at all. This hotel is at best, a tired 3 star hotel. At worst, it’s a daily 30-40minute queue for a sun lounger on a crowded beach where you can’t get your all inclusive drinks, or a longer queue for a broken sun lounger where you can. In the spirit of leaving a balanced review, the shower was good. We left the hotel with 2 nights left in the booking having been offered a refund by Expedia, which they have since reneged on.

The hotel was beautiful the staff friendly and helpful will definitely stay here again

Excellent hotel

When we arrived the staff were lovely, they provided all the relevant information needed. We arrived to our room and we had some door problems however they solved the problem and moved us to another room and assisted us as much as they can. The staff in each department are friendly and the hotel is clean.

Property looked a bit tired but served its purpose, clean with lovely staff

It was a lovely 4-star hotel, staff were welcoming and the communal areas, reception, bar etc were great. Clean rooms with working air con, comfy bed and balcony. We had a sea view (over/around the other hotels) and it is a 3 minute walk to the beach with free sun loungers for the hotel (get in early). Nice area to walk around, felt safe, and a well-kept promenade for evening strolls. The all inclusive had a variety of food each day alongside the usual salad and chips and varying drinks (just check what is included). It was a really nice place to spend our honeymoon, unfortunately we had to leave early due to a family emergency, which staff were very understanding about, so didn't get to try all the entertainment, spa facilities and see the sights. We will be back soon I hope.

I travelled through Spain snd France staying at various types of accomodation during September 23. This place was the worst by a long way. The advert was nothing like the place I stayed in. I could go on for hours about how poor this place was and how dissapointing the staff and facilities were but for the first time ever I will be writing an official letter of complaint to the CEO to demand a partial refund.

Very nice personnel, the room was nice the breakfast was great for the right price