The Union Club still exudes the atmosphere of a gentleman's club of the English Empire with its beautiful and overwhelming wood finishes, room layouts, quiet atmosphere, and service. You'll see dedications to the heroes of WWI and portraits of the king and Winston Churchill. It also has a snooker room that appeared to be in use most of the time. The food service and quality is good and our suite was very comfortable and upgraded. Wifi worked throughout the club. Showers had hot water and good pressure. With any club, there are rules and they are strict about their dress code and security. Most of all, its location is primo.

No dining due to private party. Few amenities in room.

I would have appreciated having a coffee machine in the room.

Yes to rats, no to hats. So first off I would like to say this hotel has comfy beds and is in a perfect location. The stuffiness, and the fact they did not want us there, was off putting. I am not young, I am 43, but when I walked in the door I felt like a teenager breaking into my grandparents library. We followed the dress code, but it would shift slightly based on who we were. An example of that was that they specifically did not allow baseball caps. So I wore a jaunty newsboy hat. I was approached by staff, "We do not allow hats in the Union Club." Ok, then say that in your rules. "We do not allow hats", is much easier and clearer statement than saying we do not allow a specific hat. Then walks in a 70 , probably member, wearing a terrible and cheap looking tan ball cap. He walks in, sits down, no one says anything or approaches them. We saw a few examples of that. 70 guy walking in wearing all sweats, but we couldn't wear nice sneakers. Double standards, cause kids these days. Every time we walked in the wait staff, would look at us like we broke in and were not in the right place. Then would simply ignored us. Even when I was able to flag the waiter down he walked away before my wife could order a drink, which then we had to stop him to ask for her order. Definitely had an error that woman should better be seen. The drink was amazing though, best Old Fashioned I had on the trip. Exterminate the mice, you are a place with food. Traps aren't enough.

What did we like: 1) Located right in the Victoria downtown. If you arrive by Ferry, you can walk to the hotel. 2) Royal BC Museum, Legislative assembly of British Columbia, Fisherman's Wharf, Victoria Pier, Miniature World, Empress Hotel National Historic Site of Canada, Government Street and Victoria Bug Zoo are all walkable from the hotel. 3) The check-in time was 4 pm. We arrived at 10:15 am. We went to the hotel to ask them to hold our luggage. But they told us the room is ready and we can check-in if we want. So, we got our room keys at 10:15 am itself. 4) The lady at the reception was super nice and very helpful. Customer service was quite amazing. What didn't we like: 1) We paid $20 (Canadian dollars) per day for parking, but we got a parking spot in a public garage that is a few blocks away. The problem is, it is a gated parking lot and there is no attendant on the weekends. The hotel has only two key cards to go in or out of the garage that is a few blocks away. So, every time you have to take your car out or to park it during weekends, you have to go to the hotel and get the keycard from the reception and then bring it back immediately (because they have only 2 access cards). 2) There is no Microwave in the hotel room. 3) If you do not wear formal shoes and buttoned up shirts with a collar, you cannot use their on-premise restaurant or reading area. But they do have some shoes and shirts that you can borrow if you want to use these facilities.

Great classic building, very friendly and helpful staff. Close to everything downtown. Will stay again

The parking was a hassle

The front desk staff were amazing. The property is so quaint and the original artwork in common areas was impressive. I would recommend mentioning to guests that there is a dress code for the dining room. I was in town for a running race and had not brought anything other than jeans, a nice sweater and my Blundstones.

What a nice place! Close to everything and not too expensive for where it is

Had a wonderful stay. Great dining options and friendly staff. Property is very historical.

Great liocation, but the room did not match the description or photos and was in need of a refresh. The common areas were nice, but the smell of fish from the resturant could be smelled throughout the common areas and first floor. Friendly staff, nice reading room.

A clean and well kept property. Has preserved Victorian heritage and abound in classic style. Must have experience

Charming building but full if mice on 1st floor. Great coffee/tea service, reading room, library, and locker rooms. Big room but pricey on value.

Like = Quiet property, friendly staff, location to harbor Dislike = stairs to get to the front door were a bit difficult with luggage.

So convenient to Harbour Air terminal and all of downtown area. In a safe location. Loved the hot coffee in the morning. Very comfortable accommodation and the staff were amazing. I will return.

It has character.

Wonderful boutique hotel. Old world charm with new world amenities within or nearby. Take note of the stairs in the picture as the entrance is not clearly marked. The hotel staff were all amazing. I enjoyed riding in the oldest elevator in Victoria. Room/bed were clean and comfortable and the location is perfect. I would definitely stay again.

Time warp in a good way. Club members were welcoming. Great location

A lovely little hideaway leaving one feeling very comfortable with fantastic service, friendly, respectful and very helpful staff.

Loved the location and the front desk staff were very helpful with restaurant recommendations. Everyone there was professional and welcoming. Experience was first rate.

This hotel was so great. The staff were all incredibly friendly and helpful. The location was amazing along with the character with such an old hotel! Having the original elevator with metal grates and wooden door was so fun! We really enjoyed our stay!

Nice quiet stay.

Centrally located, great staff, and a really nice, comfortable room with a view!

Most hotels in this price range provide a couple of bottles of water - not here. No drinking glasses, only wine glasses. No alarm clock and the robes are really worn and frayed. Having said that, it's a beautiful property, staff is excellent and the location is great. My gripes are minor, just saying they could up their game a bit.

Thin walls, unaccompanied children, and no staff available to address it. It just wasn't a place to sleep. For place with rules that include a dress code, I expected a better experience. The room was also dirty and the walls had improperly patched holes and scapes everywhere.

Everything was fine. The only downside was that .... the only parking available for guests is either on the street if you can find a paid spot or some distance away in a public parkade.

It was great to stay in such a wonderful heritage property and a wonderful experience

The hotel is historic but with that comes the challenges of older buildings, no a/c, antiquated and tiny elevator, tiny room and small bathroom. Would have been good to know ahead of time that there is a strict dress code that goes with this being a private club. Parking was a couple of blocks away and only accessible in the evenings with a pass from the front desk.

A great historic hotel. Beautiful inside and the patio dining was great.

Beautiful architecture. Property was obviously a grand inn/club in its day. Has become a little tired. Some of the furnishings were not to the standard one would expect, especially in the room. Staff was very nice and helpful.

Very unique club atmosphere. Rooms and finishings were a bit retro sort of old school, but very comfortable. The only small issue is that if you have a vehicle to park, the parkade is a couple of blocks away. It is very secure so no issues that way, just a bit of a walk to get there.

This is a big like staying at the Empress, but quieter. I loved that the windows opened fully. It is a very old world kind of place with an extensive art collection. The food in the dining room is quite good. It is a little odd not having coffee in the room as you have to wait until 7 am or go out. It is a membership club foremost and they are serious about the dress code. An interesting experience and I would stay here again.