I like the quiet seaside location. The staff was very busy as there were many guests. Your staff worked very hard and deserve to be complimented. Generally the food was good except that the fish was seasoned with too much salt, especially at dinner. Breakfast at the restaurant and mid-day meals at the D Grill were quite good but dinners could be better. WIFI accessibility in the rooms continues to be a problem. I hope that is improved as we plan to visit again latter this year. Overall we enjoyed our stay, thank you

I didnt like that they mopped at 4 pm when I just got back in..after 2 hrs the floors weren't dried and they insisted that with the AC on it will dry. Also, there was a scent of mold from the bathroom because of the cupboard sink being soaked with the face basin water due to the scale build up in the tap and water splashing everywhere when opened. The mopping seemed as thought they didn't sweep before wet mopping and it was exccessively wet. I got sick after my first night with an ENT infection from the moldy smell emanating from the bathroom and into the sleping area.

The sink was leaking the bathroom was leaking. Got there and had to wait long for a room to be prepared. The customer service at the front desk was good however, the staff in general was poor except for the young man who did the grilling & serving exceptional service. The bartenders were rude.

Check in policy is horrible. Not a wide variety of food selection.

The staff, food, entertainment, property and overall surroundings were great. Even got to see turtles on the beach at night. Would just recommend mats by the sliding doors for the ground floor rooms and better tv viewing options. We did have a great stay.

Comfortable rooms, ocean view , excellent carribbean food and other European dishes. Managers afforded us an opportunity to celebrate a 60th birthday privately boy providing a verandah / open air venue . We had to provide all the party stuff, cake drinks, decorations and there was a pennysavers store nearby - driving 15 mins away . Excellent vacation for a mid price range .

The resort was always clean. The staff very friendly and every night was entertainment. The limbo and singers were splendid. The beachfront was beautiful and the food was always to die for. Spent 3 nights with my daughter in law and this is her third and my second. We'll definitely return. Ideal for couples and families.

Friendly staff, nice welcome drink

The beachfront was adequately maintained.However the beach chairs and tables were dirty and broken . The rooms were poorly cleaned. The bathroom fixtures needed proper cleaning. The price for dinner is overly priced for the value and quality of the food served. The staff is very courteous and helpful. The breakfast is amazing and the nightly entertainment is mediocre.. The resort has a lot of potential to be a five star.. investment is needed to realize it's potential

Just beautiful place to be.

The staff is very friendly, accomodating and helpful. Looking forwad to my next visit.

The pool is the highlight of the property. Rooms need urgent updating, dining menu is limited (no allocation for vegetarians or vegans), stray animals on the property. Some staff are extremely friendly while some need extensive customer service training!

Property needs upgrading and restaurant menu selection was limited with poor quality.

I enjoyed everything about this hotel the last time I stayed here (February 2023), however it was not the same this time around (December 2023). Service was not as good, food options were limited and rationed. A lotta times certain foods ran out and we were just told there is t anymore. Long lines to get food, had to wait for plates, beach towels. Just overall terrible. I recommended here to so many people because of my initial stay but I’ll have to give them a rest for a really long time or find some place else. I’m not sure if they could not handle to capacity of guests that checked in for the Christmas season. Starfish please fix asap

Our stay was great. Friendly staff, great food and a very relaxing environment 10/10

Food was to salty. Drinks were good.

The room was in good condition but very dirty the first day, the room was broken, room service was at 5 in the afternoon. The breakfast was very limited and in general the staff did not have a good attitude

Nice getaway location, beachfront view is amazing, and the pool and drinks were exceptional.

The property was accommodating however my expectations were misled by the advertising of what to expect. My understanding to be treated as an exceptional guest you must invest in an all inclusive package which I’m never interested in I like the freedom of moving around, I wouldn’t rate the resort as one of the worst but staffing improvements are needed. Overall I’ll rate them a (3).

The breakfast was unbelievable. Almost every morning there was something different to choose from.

I was very dissatisfied with my stay there. After waiting over 3 hours to check in, the hotel was unable to confirm that I had already paid for my trip. The receptionist insisted they were not contacted by Expedia in any way, only to say 4 hours later that their phone was down and they could not be contacted. I therefore had to pay for my stay twice! Upon check out the hotel was still unable to confirm any contact from expedia. Contrary to the description, there was no wifi in the rooms or anywhere else, except for the lobby. The running water was yellow and smelled of sewage, so did the toilets. The sink took overnight to empty even though the water pressure was incredibly low and the shower handle was broken and squinting water im every direction. They did not even provide hand towels and beach towels required a deposit. If you did not purchase the all inclusive pass, you could not purchase drinks at the bar, you had to pay at reception and then return to the bar or leave your card open for the duration of your stay instead of being able to charge to your room. The check in staff was incredibly rude and really gave the Tobago trip a terrible start. The only redeeming thing about the hotel was the beach, the natural beauty is hard to compete with. Also if you're a vegetarian you will starve there. They will not serve any meals to your room, nor are you allowed to take any hotel meals up to your room.

in access to WIFI in Rooms; inadequate air condition in Room - to small to serve the size of the room, even with two persons.

Check in to 3 hours before we got into the room. The food is horrible and to salty. Over charged for the food. Rum punch is good. The beach is beautiful. Pool always has sand in it. To much sand.

Didn’t like the fact the toilets seats were old and dingy , the floor ( ground floor) was cold to wet, which made it feel unclean .

Old hotel with rustic charm. Courteous and helpful staff. Great buffet breakfast which was included with the cost of the room. Excellent location. All rooms look out on the bay with its turquoise clear blue water.

Great stay option for a getaway all inclusive or breakfast inclusive. Food was tasty, resort was well maintained. Drinks were fine. Most staff were nice and my favorite member of staff would’ve been the omlet chef as she was kind, interactive and very warm and welcoming. Also shout out to the assistant manager for taking an international step to provide free breakfast for an early check in. That somehow set the tone for the staycation!

Paradise on earth. Staff was incredibly welcoming and helpful. I would definitely come back.

I enjoyed my stay at Starfish Tobago; however, there is NO internet unless you are in the lobby (or maybe a room close to the lobby), also it is very far from all of the action of town and even the next closest bar is too far to walk. If you stay here, I recommend renting a car or preparing to pay for a taxi everywhere you go. The facilities were nice otherwise. I very much enjoyed my stay. It is a VERY quiet resort, so if you are looking for a lot of entertainment, or any at all, this is not the resort for you.

It had about 2-3 food outlets on the property, so there was no reason to go far for food.

Ambience was amazing...food quality on point

Check-in was supposed to be 3pm. Got the room after 4.30 pm

Need to do something about the walkway when rain fall