It’s not often I leave a review but when I receive exceptional service it’s important that it’s noted. From start to finish this hotel was impeccable and by that I mean, four seasons hotel standard - which is my benchmark. Nothing was too much trouble. The room was cleaned and inspected twice a day and the in room dining was sublime. I can be a picky person at times but there simply wasn’t anything that wasn’t perfect about this wonderful establishment and I shall definitely be back. I was a sole traveller but everyone made me feel so welcome. I did leave a tip but please thank all of the staff for being so amazing and I can’t wait to come back one day. If you are looking for a luxury holiday hotel with great service then look no further!

As soon as we stepped off the jetty from our arrival speedboat pick up we knew we were in good hands. The staff were always so friendly and helpful, we were on our honeymoon and they provided us with some many special touches, they went above and beyond and the villa was beautiful. Would highly recommend.

First class resort, great accommodation, attentive staff and a wide selection of foods. Also, Happy hour at one of 2 cocktail bars every day 5.30-6.30 Highly recommend the Pimalai, our second visit!!!

Stunning and high quality resort. The experience from the time you get picked up, the speedboat to the resort, the accomodation, the attentive staff, the ammenities etc, etc is amazing. Highly recommended and will stay again. Thanks Pimalai for an unforgettable holiday!!

Wonderful hotel with great breakfast. Pillows in the room were not up to 5* standard and room service was very slow but otherwise a great hotel

A perfect stay from A to Z.

This was our first time ever at this property. My girlfriend and I had the most amazing time at this resort. It felt like an episode of White Lotus, we were treated with 5 star class and service from ever staff and the food was amazing. The price is on the higher side for Thailand but this hotel any where else would be $1,000’s a night. Hotel recommended 10 out of 10 times.

Hotel facilities are no doubt first class. But most impressive of all was the dedication of all staffs. Not a single time during my stay did I catch any staff using private cellular phone in public areas.

This was relly an amazing stay that I truly recommend. A tropical beach resort polished and improved over the years. Amazing service and staff, great overall facilities, food and reasonable prices. A superb value resort! There are some things I think they need to quickly change to maintain the high standards: 1 - definitely to renovate the hillside pool, some tiles are broken, others stained and with odd colors, as also some bricks around the pool and in the poll bell tower. And what happened to the pool foundations and under the pool walls?? It seems unfinished... also, the water in that pool was not nearly as clear as the beachside pool! Something should be done. 2 - the happy hour. I mean the idea is great and the prices are a bargain! However the place is not good, the bar has an odd design, there is not enough places for the guests to seat as everyone goes down there at the same time...the service suddenly falls down to a fraternity party standard due to the high demand! Why not allow happy hour in the pool bar also?? 3 - the room AC is a little noisy. 4 - what happened to the fake lake in the beginning of the hillside route? Totally off.. 5 - tiny detail but the room wooden blinds and curtains had some dust. Didn't find dust anywhere else.

Luxury hotel with great service

Best property on Lanta. The views from the rooms and the infinity pools are great. Room amenities are top quality — a Bose speaker, delicious tea, great toiletries (shower gel perfect to organise yourself a bubble bath in the gorgeous bathtub. The restaurant food is excellent (though huge). Service seems a little frazzled, but that must be post-COVID adjustments as the resort was feeling pretty busy.

Always perfect

What makes the day is the efficiency, friendliness and professionalism of the staffs! The location is of course a pleasure!

This place is amazing . The food is incredible. The breakfast is delightful. Dinner is pricey but worth it. But you can find cheaper options down the street or down the beach. We received an upgrade and our villa was fantastic. The only downside was rhe Muay Thai class. It wasn’t very good and wasn’t worth the money. Other than that 5 stars all around.

The most awesome stay I ever had! The service is excellent out from Krabi airport arrival to the day we left via flight. We are covered with complimentary services, relaxing stay, good food, great cocktails, nicest staff service, great spa! I fell in love and intend to make this my yearly spot! Everything is so convenient during the stay. Requests and bookings via app. Staff is well attentive, all of them. Well priced. Private. Honeymooners should enjoy this place! We were here to unwind from busy hectic city working life and we did. Love it. 4 days of stay, none of the day we really want to leave the resort 😂

Good for a couple or small group. Pool villa was very private. We found the actual accommodation better than the photos. The staff were consistently friendly and helpful. The Pimalai app made contacting guests services requesting services very easy and predictable. The gym was fantastic. The resort covers a hillside so you really need to use their transportation to get around the property. We had a great vacation. Thank you!

Best in the world for me so far.

Due to current conditions, it’s understandable that amenities may not all be available. Next to post what is closed. This may be a factor when booking. Beautiful property, but 1/2 the restaurants as well as Dive Shop were closed. Also, do not think guests should be able to reserve seaside seating for the duration of their stay. Daily reservations are fair to all. Overall a pleasant stay, friendly staff.

Due to current conditions, it’s understandable that amenities may not all be available. Next to post what is closed. This may be a factor when booking. Beautiful property, but 1/2 the restaurants as well as Dive Shop were closed. Also, do not think guests should be able to reserve seaside seating for the duration of their stay. Daily reservations are fair to all. Overall a pleasant stay, friendly staff.

Beautiful property, room, and beach. Very helpful and friendly staff. Great breakfast buffet.

Beautiful property, room, and beach. Very helpful and friendly staff. Great breakfast buffet.

Fantastic location as beach is beautifully clean and picturesque. Lots of friendly and attentive staff. Breakfast was great quality and lots of choice. There was lots of entertainment (paddle-boards, table tennis etc) all complimentary. Rooms are very good size and decor tastefully done. Very much appreciated staff bringing top ups of water when using sun loungers. Happy hour makes cocktails more reasonably priced and was a great way to watch the amazing sunsets. Few places things could be improved such as more sun loungers near lower pool needed. One evening it was difficult to get staffs attention during happy hour for cocktails. Overall highly recommended!

From the moment you are picked up until the moment you are dropped off, the staff are friendly, helpful and very good at their jobs. The resort is lovely - the beach is truly unspoiled, the views are amazing and the property so picturesque. The breakfasts are amazing and the wait staff so attentive. Beautiful!

Amazing service, in room check in in villas

Amazing service, in room check in in villas

All I have to say is wow, and I cannot wait to go back. Thank you Pimalai for a super ridiculously relaxing start to our vacation. Please do not change a thing, it was wonderful. Breakfasts in the super peaceful outdoor restaurant seating with delicious French pastries, eggs any way you want them and ridiculous views. Even had soy milk (!) for those lactose intolerant folks around. Highly highly recommended.

Best in class in terms of service, restaurants, room choices and amenities. Great scuba center on site as well.

Clean and neat grounds. Some construction going on but rarely an issue during our stay. Incredible views of the sunset and ocean!

This is the most incredible place I have ever stayed. The rooms and property are pristine. Staff is always nearby to assist and very friendly. The restaurants are great, as well as the included breakfast. The beach at this resort is also absolute perfection as its one of the best on the island.

I never write reviews but am compelled to do so here. Our stay at Pimalai was nothing short of perfect. This is THE place to stay on Koh Lanta. The grounds are absolutely stunning and climbing up to the top of the property to enjoy the restaurants, the amazing infinity pool and the stunning view over the ocean at sunset were the pinnacles of our stay. The staff was absolutely kind, loving and efficient. KAEW, our breakfast waitress daily, was one of the sweetest people I have ever met. The breakfast buffet and lunch at the restaurant Seven Seas and Banyan Tree were extremely well presented and delicious. The beachfront portion of the resort was also spectacular eventhough we didnt utilize it. The beach itself was idyllic. Finally, and the icing on the cake, was the return airport transfer included in the s

Best quality service and facility I have ever been to. Been twice and live the place and people!

Beautiful place with lovely friendly staff. Great breakfast.They made my friends birthday extra special what was so nice.