Roaches and cable didn’t work on tv on news channels

The WiFi hardly works it continues to buffer making it difficult to watch the smart tv that is in the room and my children’s video games had a hard time connecting to the internet

Friendly check-in service however poor room quality. The carpet was disgusting, the room didn't seem as if it had been cleaned very well. There was noise all through the night from trains, people in other rooms and outside in the car park. Needs major renovation in the rooms. Looks nice from the outside but unfortunately disappointing on the inside.

This hotel is disgusting. I’ve experienced an allergic reaction due to the pillows, and it has roaches in the hotel. I only stayed for a night because my flight was cancelled so I booked the hotel because the other ones were booked and this was horrible. Never again

Friendly customer service, affordable and clean stay!

Very safe and clean place to be. Love how the staff accommodates every need. Location is in a great area as well.

Dear Stay Inn Express Corporate, I hope this message finds you well. I am writing to bring to your attention a serious issue I encountered during my recent stay at your property. I checked out of the hotel and unfortunately, I realized shortly after that I had left $400 in cash under the pillow in my room. Upon returning to the hotel to retrieve it, I was met with a very disappointing and unprofessional response from the management. Initially, the manager assured me that housekeeping staff do not steal and return any items they find. However, shortly after, he stated that "nobody is going to turn in any money" if it was found, implying that there was little hope of recovering it. His attitude was rude, dismissive, and completely unhelpful. This experience was both frustrating and deeply concerning, especially given the amount of money involved. I have since filed a police report, as I believe this matter warrants further investigation. The police advised me to reach out to corporate, as I am hoping that your team can address this issue in a more professional and thorough manner. I would appreciate your prompt attention to this matter and would be grateful for any assistance in recovering my lost money. Additionally, I urge you to review the conduct of the management at this location, as their behavior was far from the level of customer service I expected. Also the six days of me being there was not satisfying with all the people hanging in front of the building people doi

Everything was fine except for the loud guests that would be loud until 1am and that there was a couple bugs.