Another good stay at Voco Solihull. Reception was more than helpful and really nice to deal with, thank you

Nice hotel. Limited continental breakfast options and fruit.

Lovely hotel to stay at, quiet location, staff are very accommodating and friendly. Highly recommend

I check into the hotel around 11.30pm. I was assigned room 311 and I made my way to the room. I open the door of the room and I found a lady in bed watching the telly. We were both in shock!! I made my way back to reception and let the guy at the check in desk know. He simply said that the room was vacant on the hotel system. He assigned me a new room which was indeed vacant. This is a huge blunder especially with regards to safety and security. How can this happen?? Aside from that rooms are very nice, comfy beds, very clean except a huge web that had been missed. Breakfast below average, leisure centre changing rooms on the dirty side.

The cost was under £100

Brilliant one night trip. Super welcoming, mega comfy and brilliant facilities. We booked without much knowledge of the hotel and were really pleased with everything. Service was fantastic, rooms were very comfortable, breakfast was very good and the pool etc was super. Couldn’t have asked for more!

Very comfortable accommodation in the town centre.

The room was spotless, modern and the bed was super comfy. The TV was large and the room itself was spacious. The hot drink selection provided was perfect and the reception team were always happy to get you more if needed. However, I feel as though larger mugs should be given as standard in the rooms alongside maybe slippers and robes. The reception lounge was very inviting and clean. The front office manager, breakfast manager, Shanelle and the rest of the staff were extremely attentive. The staff were 10/10. Dinner in the restaurant was also good but I would've liked there to be a wider variety of cocktails. The parking was £10 per night which I felt was a little unneeded as you are already paying a premium to stay in a 4 star hotel of which parking is usually free. The pool was a bonus and a good temperature and depth, however I feel it has been neglected a little, it is the only area in the hotel where I wouldn't say it was clean ( black mould on the sign by the Jacuzzi for example). Supplying slippers may be an idea as pool guests have to share the corridor floor barefoot with muddy trainers from the gym and outside to get the the changing rooms The pool was good, and we really enjoyed using it, but just felt it had been neglected a little. Overall, We would 100% come and stay again. The only reason I mentioned the negatives is that we enjoyed it so much, we just want the hotel to get even better for our next stay in the near future.

Nice room and hotel, just the health club needs renovation.

We have stayed here often. It’s an excellent location for the Solihull area.

Hotel was clean,nice rooms,good size bathroom.Pillows too soft.Window in room didn't open,and wasn't repaired after reporting it on the first day of a 3 night stay.Lady who checked me in was very helpful.Bar food was good.

Unprofessional and rude staff!

Staff did not advise us about the pool being close to kids after 7pm. And Expedia did not put that information as well on their website. Very poor service by both entity.

Great stay

Helpful staff. Room was clean and tidy. Comfortable stay. Amenities close by. Couldn’t fault it however breakfast wasn’t what I expected. Dinner menu not much choice, expensive and my husband ordered a well done steak which wasnt cooked well done, after a fresh one was cooked and yet still was not cooked well done. Disappointed as meal was on the expensive side. I’d visit this hotel again but eat else where. After my husband made an enquiry with the receptionist about where the pool was situated her reply was verbally too me and ignored my husband. Nice welcome and departure from staff. Parking was okay plenty spaces, £10 per night however which was not on the website when I booked via hotels.com. Pool was fine.

Nice clean hotel, helpful and friendly staff

Polite staff on arrival who promptly changed our room due to outside air conditioning fans Room was great. Breakfast was fresh and cooked well

very clean

I like this hotel and stay here often. It’s in a quiet location with great facilities. The rooms are a high standard and the staff are always very helpful.

Resteraunt didn’t open until 7pm, beds too hard pillows very soft, disappointed that had to pay £10 for parking

High quality

2nd stay here and wasnt disappointed thank you! Very accomodating/helpful/polite staff and food is great!

I have stayed here before I liked it so much I came back…. the staff are lovely. Lucy on reception deserves a special shout out!

All the staff were very polite and professional

Very friendly helpful staff. Spotlessly clean rooms and surrounding hotel areas. Very good breakfast choices.

Highly recommended! I originally booked 2 nights and then added a further night. Good sized room, clean and convenient. Staff have been amazing!

Lovely hotel with the most amazing staff! Special mentions for Florentina, Saleem, Juliet and Janice! Thank you so much for looking after us!!

Booked for an overnight stay before a work trip. Booked a twin room and was only supplied with 1 big towel. Was never made aware that the spa/gym closed at 8 (reason I booked the hotel) very disappointing stay

Super comfy bed outstanding facilities and food exceptionally clean 10 stars!

Amazing hotel, amazing staff. Second time visiting and would highly recommend

Lovely stay, they really could not do enough for us, it was my wife's birthday, they arranged a beautiful cake and decorations by the chef, and it was lovely. Nothing was too much for them, lovely accommodating staff. Room was lovely, clean and spacious. The kids loved the swimming pool.

The staff were very friendly and could not help us enough