4th time here and this was the worst and won't be back. Our hotel room hallway had a few stairs and I had a walker aid. Also the room was a tad small as was my brother in laws too. A bit much as well is you pay them for parking your car after paying over £1300.00 to stay there, most annoying, especially going there 4 years on the trot.🤔☹️

Choice of breakfast is limited

The hotel was very nice spotless great staff ,very helpful and polite .The area around the hotel not nice bit run down .

A very short stay but the hotel was excellent in every respect

Currently being refurbished on the 3rd floor but clean. My only dissappointment was there is no WiFi. Breakfast was good with a variety of cerials and cooked food. Parking is available as advertised on your site but you are charged a £5 per day.

Everything was good overall and the staff very helpful

Issue we had was the bar food was terrible and the drains smell we had in the first day wasnt great however staff were great and location was great too

We stayed at The Carlton Best Western Hotel Blackpool. Hotel was spotless, comfortable and the staff were lovely, very helpful , nothing was too much trouble for them. It is in a prime spot for buses, trams & taxis. Its also only a short walk into town centre. I would definitely be retaining in the near future.

Suited my needs Ideal... Really looking forward to my next stay

Lovely hotel, very friendly and clean only downside was the prices in the bar, had the wine cheaper we would have spent our evenings there

Excellent hotel reception staff very friendly and helpful. Breakfast wasnt brilliant r Bedroom carpet needs good clean or a new one. Deff stay here again

Nice hotel Good service Bar a little tired There are internal stairs on upper floors so if mobility is an issue this might not be great

lovely view

Very welcoming to dogs. Excellent breakfast and top quality breakfast staff. 2very poor reception staff. 2 'mature, gentlemen on reception who had no regard for customer service. They were not interested in customers,not welcoming and did the minimum they could. They did not do justice to what otherwis is a good standard hotel.

Given a choice on the Expedia website of a family room with a double bed and two singles or a double bed with bunk beds we opted for the former. When we arrived we had been allocated the bunkbed room. The room was extremely small and cramped with my son having to stand on a bedside cabinet to get to the top bunk. For the price paid this was very disappointing. The shower was temperamental and required assistance from the staff to master its operation. I have given the hotel an average rating. The place was clean and the staff were friendly and attentive. On balance I would not stay there again primarily because the room I understood I had reserved was not the one we got. Had I seen this in advance I would not have taken it.

The bedroom smelt of wet dog not good

Nice clean hotel,very helpful staff got me a new keycard straightaway when mine decided to stop working.great food.

The rooms were not what was advertised during booking

The staff at this hotel are lovely and friendly, the common areas like bar, lobby, breakfast room are all modern and clean. We paid for a superior room with sea view - it did not look like the one in the photo! They have chosen the best photo so you may not get that. In addition the bathroom was old and tired - and had poor ventilation- it made the whole room smell a little bit. We paid a lot as it was Pride weekend ( we didn’t know) but I don’t think we got fair value.

The staff were friendly at reception but the young bar member of staff was rude when they needed to close early due to a lack of security! The older gentleman on the bar however apologised. Room was very dated and the shower kept changing temperature and burning me. Location wise it’s excellent if you don’t mind a nice ten min stroll to the tower and other attractions

Room very comfortable and there was midweek parking. I enjoyed my stay

All the staff with whom I came into contact were friendly and welcoming. Good hot and cold buffet breakfast. Single room available and it did not feel cramped. I would stay here again.

It was classed as a superior room but had better extraction fan didn't work in shower and bed had collapsed causing a dip in middle

Me and my partner had a lovely stay , and definitely will be back thank you

Clean local for attractions Excellent staff 3 time we stay at this hotel

Stayed for one night with friends. Room suited us. Service good.

Staff were fab,place looking tired now ,breakfast was a bit iffy. Cold plates and only one hot drinks machine causing huge queues. But otherwise, lovely,not far away from being very good again.

We had an evening meal but the pizza was cold served on cold plates the staff were really friendly especially the young man who served us. It was little chilly in the dining room & bar but ok for breakfast will definitely stay again thankyou

Sea side location, tram and bus stops, easy to walk and reach to all the amenities and fun fair. I would recommend that the furniture of the lobby should be replaced as they looked old.

We had a very enjoyable stay for a couple of nights staff were excellent in every way, so lovely to find a nice hotel whet your dog is treated as well as you. My only gripe would be the evening meal which I’m afraid was poor compared to the one we’d had the night before at my daughter’s hotel, probably would help to provide a couple of really quality choices rather than a full menu, however we would most definitely go back to the hotel

The hotel was very conveniently placed for hopping on the tram. All the staff were really friendly and helpful. Breakfast was lovely and rooms good value. Would definitely stay here again.

The builing requires refreshing. Everything is there but it's a bit olde fashioned. Position is good access to all a vistor could want and parking is good and flexible