It was a very nice and clean hotel, however if the pool was working it would have been a joy.

This property is about what you would expect, nothing more, nothing less. Breakfast was pretty good.

It's a convenient location. Breakfast is the best I have experienced so far. The wifi needs to be improved. If the bathroom has an exhaust fan that would be excellent!

Thank you for a visit. We had a good time and plan to return!

Great room - organiized in suite style with all convenient amenities a traveler needs away from home. The Manager, Michele was the best part of this hotel. A pity we stayed only one night

Quiet and modern and great staff...will be back.

no shuttle bus service between hotel and airport.

Service was very good. Amenties were as expected for a Fairfield Inn and there were multiple dining options within a 5-10 minute walking distance. The only problem was the noise, which prevented me from sleeping (I had just returned on an international flight so the point of the hotel was to enable me to get some sleep before driving home). I was in room 220, which is literally 10-20 feet from the Taco Bell drive-thru lane. You hear the orders constantly throughout the night... "Welcome to Taco Bell. May I take your order?" "Yeah, I'll have 2 quesaritos, one chalpua, a Mexican pizza, and a Coke." The employee then repeats the order and tells the customer to pay at the window. This goes on 24/7, so there's no chance of getting any sleep unless they're able to move you to a room on the north side of the hotel. Other than that, a decent place to stay right on El Camino. I recommend "Wonderful" for Hunan food two blocks away.

The beds and shower were comfortable which are my basic requirements. But the AC unit was old and did not cool the room adequately. The hotel was conveniently located to the Millbrae BART.

Good place to stay near SFO Airport.

Value for money

The entire facility is rundown and in dire need of upgrades. Everything is old and overused. Dust and dirt in the elevator. Stayed for two nights. No maid service. No clean towel. No one picks up the garage. Breakfast is okay. Very thin door with almost an inch gap at the bottom. Very noisy room. Filthy carpet in the hallway. I am more demanding because the price is not cheap. With taxes, parking, and everything else is close to $200/night but I am getting the quality of a Motel 6, maybe Super8.

The ladies at check in were really nice specially the lady that was at the front desk this morning. She greeted with a smile on her face, that's something you don't see very often. I travel a lot and at some hotels they don't even look at you. I did not know the hotel was next to the Milbrae station, so it was a bit noisy but after 9:30 pm I didn't hear anything.

The older European American lady that checked us in was not cordial and never welcomed us or smiled. But the younger Indian gentleman at the desk Sun morning was awesome. He was cordial, smiled and was very helpful. The exterior windows to the building were opennd. Not sure why, but wierd. Maybe because it smelled musty. The hot tub/whirlpool was not working. There was a wierd texture in the bathtub. Definately the worst Fairfield I have stayed in.

Easy to park and great location near the airport. A ton of food options, and front desk staff is excellent.

Close to the airpprt

Great stay conveniently located by both Caltrain and BART stops. Just a few minutes ride to SFO. Worked great for my family with easy access for our stroller and infant son.

We enjoyed our visit

Good

I asked the person checking me in TWICE the amount I would be charged. He acted as if I were a bother. BOTH times he reassured me only $16 would be charged. I had a reservation the next day using the card that I gave him and had I known I would be out $100 and not $16, I would have used a different card. He lied straight to my face about what I was going to be charged. I have NEVER stayed somewhere that gave me an accessible room without telling me before I go up to the room. I shared a room with my teenage son. Having a bathroom door that does not completely shut with the ability to lock, is absolutely unacceptable. The door slid and did not fully slide closed. There was still an opening. Again, unacceptable. The mirror, sink and counter were outside of the bathroom. This was a major inconvenience. The hotel dismissed my issues completely & wouldn’t change our room. We cut our trip early and went home early because my teenage son was so uncomfortable. Do not ever ever stay here. The management is inept and were not available over the weekend, their busiest time.

Near the airport, good breakfast, nice and clean room.

I booked a king size bed and it was given away once I checked in. The hotel is backed up by a very busy road (El Comal Real) so we didn’t sleep well because of the heavy traffic. The toilet also clogged up and there was no one to bring up a plunger which we were charged for. Do not recommend!

Old and dark property in a good location

The room was ok. The sofa sits too low. Hard for Old people to get up. Our only complaint.

Nice & clean, friendly staff. Breakfast gave each one choices & well maintained. Comfy bed & cozy. Room had fridge& microwave to keep food in & heat things up. Coffee maker in the room.

I stayed in room 106 it was a bit noisy. I am assuming due to the workers preparing for breakfast and doors slamming. The bed was comfortable and the pillows were nice and soft. Bed sheets and towels extra white…not dingy. Breakfast was plentiful and nourishing It was a good stay. I do miss the Airport Shuttle!

The front desk receptionist Om was very helpful!

Shower is not god!

Great location and great amenities

Check in was super easy and the lady at the front desk was extremely helpful and wonderfully nice to us

Service and room were very good. Nearby restaurants within walking distance. Don't use the shuttle app. Pay cash!

Great stay