Clean property and nice beach access.

This is not a 4 star as they advertise The place is run down They have many of the rooms and villas assigned to full times residences for staff and construction workers Some rooms had been previously renovated but done poorly and it’s already breaking down and not cleaned well We got moved from our room and our new room was in a better location but the door lock was broken and bathroom was dirty They have rocks under the sink for earthy design but it had lots of hair from previous guest in it. We were so disappointed and would have preferred a refund and to stay somewhere else It took all day to get approval to move rooms and since are stay was short we wanted to just leave The buffet for the all inclusive had 6 options in total and a small salad bar, No other food areas It’s really the worst all inclusive I’ve ever seen Maybe a 2.5 star at best The staff were really nice Guest were unhappy and they were apologizing a lot but not their fault Bad management/ownership All I can say to anyone who has a reservation try to get a refund You will be so disappointed

Beautiful location on the beach. A long 5-hour drive from the San Jose Airport.

This property is very dated. A lot of the units had furniture stacked inside them as though it was being stored. And I think more employees lived there than guests were there. A coffee maker in the room, but no coffee to make a pot. Fridge in the room was an added bonus, but is in need of cleaning and deicing. Pool bar and gym were closed. No bar to hangout in, one restaurant with the same food every day, but inconsistent on how it was prepared, towels and sheets were very worn, holes in our sheets and some of our towels had strings hanging off of them. The staff were very nice and the location was great, but the resort is in desperate need of updating. The second property is an adults only one, but looked busier and seemed to have better amenities. I love the country of Costa Rica and will return, just not to this property. Not sure if this property was closed for a long time due to COVID, but it sure does need some updating. Over all it was a pleasant experience, but not a 5 star one!

This property is very dated. A lot of the units had furniture stacked inside them as though it was being stored. And I think more employees lived there than guests were there. A coffee maker in the room, but no coffee to make a pot. Fridge in the room was an added bonus, but is in need of cleaning and deicing. Pool bar and gym were closed. No bar to hangout in, one restaurant with the same food every day, but inconsistent on how it was prepared, towels and sheets were very worn, holes in our sheets and some of our towels had strings hanging off of them. The staff were very nice and the location was great, but the resort is in desperate need of updating. The second property is an adults only one, but looked busier and seemed to have better amenities. I love the country of Costa Rica and will return, just not to this property. Not sure if this property was closed for a long time due to COVID, but it sure does need some updating. Over all it was a pleasant experience, but not a 5 star one!

Hola, la experiencia fue increíble, el trato, la comida, las villas, todo con excelencia. Disfrutamos mucho la estadía y regresamos muy satisfechos. Todo el personal súper especial muy amable, realmente fue una gran bendición haber optado por dicho lugar. Lo recomendamos al 100. Estamos muy agradecidos

El aire acondicionado no funcionaba, la habitación es pequeña, no hay closet ni mueble donde poner la ropa, en el baño no hay mueble, la habitación no tiene ventanas, el personal del restaurante es amable pero no tiene capacitación ni experiencia. Muy mala experiencia, no se lo recomiendo a nadie.

Hay mucho que mejorar, servicio ineficiente. No conocen las más mínimas normas de servicio, puede llegarte la comida primero, las bebidas detrás y los cubiertos de último. La habitación que me asignaron no servía el aire acondicionado, no tenía refrigerador (a pesar de decirlo en la reserva) la luz de la habitación quemada. Nos cambiaron a otra y en la espera, pudimos hacer uso de las instalaciones a hasta las 6 de la tarde. Realmente una experiencia nada positiva. No creo que regrese a este lugar.

Excelente lugar, nos gustó mucho. Las instalaciones son muy bonitas y seguras.

Worst vacation experience in years, possibly ever.

Pire hôtel depuis plusieurs années. Plus de la moitié de l’hôtel nécessite d’énormes rénovations. Les serviettes sont bonnes à faire des guenillesLa nourriture laisse réellement à désirer et même plus… temps d’attente pour recevoir un burger de 50 minutes au diner…. Pas de buffet, seulement service aux tables dehors en tout temps et seulement 3 serveuses. Nous sommes arrivés tôt vers 11h am et ils voulaient nous facturer 30$ U.S./ personne pour early check-in…. Avons eu notre chambre vers 16h seulement…. Piscine sale, aucun service de bar à la piscine. Vraiment terrible, je ne le recommande à personne surtout pour le coût exorbitant vs la qualité et service…..

Great

This is our third trip to Villas Playa Samara. We were treated very well and we love it there. Having our own Villa allows for more privacy when traveling with others. It was a little frustrating that our actual restaurant wasn’t open for the first part of our trip so they had us dine at one of the restaurants at Azure, which appears to have 3 restaurants. Then the last 2 days our restaurant opened & we were no longer aloud at Azure, including the beach chairs in front which literally are on the same property. It is an adults only property but we were all adults. Our restaurant did offer the same menu & the food is amazing! The staff is very nice and accommodating. The property is also very secure so you feel safe! Can’t wait to book our next trip back!

This is our third trip to Villas Playa Samara. We were treated very well and we love it there. Having our own Villa allows for more privacy when traveling with others. It was a little frustrating that our actual restaurant wasn’t open for the first part of our trip so they had us dine at one of the restaurants at Azure, which appears to have 3 restaurants. Then the last 2 days our restaurant opened & we were no longer aloud at Azure, including the beach chairs in front which literally are on the same property. It is an adults only property but we were all adults. Our restaurant did offer the same menu & the food is amazing! The staff is very nice and accommodating. The property is also very secure so you feel safe! Can’t wait to book our next trip back!

Beautiful views! We truly enjoyed our stay here. We had a bungalow close to the beach- like 25ft away! Rooms were clean and loved the patio facing the beach. The staff were so friendly especially at the restaurant. Because of Covid-19, we only had one option for restaurant but the food was good that was included in our all inclusive option- food and alcohol- for the price it was a steal! Loved that they extend their restaurant service while we sunbathed on the beach. Wish the pool bar was open but understood why it was closed because of the pandemic. The town of Samara is a 20-30min walk on the beach. We look forward to coming back with a group of friends!

nice property. needs work in places though. food for all inclusive was not worth the money and was boring

It's a nice hotel which really has all you need for a good stay. Many buildings could use some renovations, but all in all it's good, except for that the gym is completely out of order with the cords of the machines chopped off lying on the floor. The best thing with our stay was the activities that Gerald hosted!

We were given 100 dollar credit..staff did not know what we could use credit towards. Unfortunately last day we found out it was $25 toward 4 excursions. Disappointed we could not use it elsewhere or at property store. Wish we knew ahead if time what credit is for to utilize it properly

Bad services, dirty rooms and employees regardless of customer service

For an all inclusive it was pricy and small. Food selection was very limited. There was always something that didn't work - door, safe, air conditioning, wifi etc etc. Staff was a mix of lovely friendly and helpful people and people who hated their jobs or us (but miserable with something). No surfing out front, beach just okay but Playa Samara was consistent and easy to get to everyday.

For an all inclusive it was pricy and small. Food selection was very limited. There was always something that didnt work - door, safe, air conditioning, wifi etc etc. Staff was a mix of lovely friendly and helpful people and people who hated their jobs or us (but miserable with something). No surfing out front, beach just okay but Playa Samara was consistent and easy to get to everyday.

Property is under construction so can be noisy. Food and facilities ok but nothing to write home about. If you like AI, I’m sure this is average.

This is not a 4 stars resort, they are building half of the hotel and the other part is old. You want to park the car un the parking lot and must walk in a mud way. In the reception, they talk about the rules and punishments a lot. I arrived 1hour before the check in and they said me that If I want to Stay there,they Will charge $70 per person (this situation doesn’t happend at others All inclusive resorts in Costa Rica) I am Costarican and I don’t recomend this hotel to enjoy your vacations, the pictures are not related with the reality.

Stayed there 2 years ago when it was not all inclusive. The buffet only is not up to par with the price. You need to be careful selecting your room because I had to climb stairs which was not necessary before and this had no view at all. Other than that I would highly recommend because staff and location of beach and wonderful spa worthwhile.

It was a wonderful experience. The hotel staff wer just great.

Real nice location and grounds/beach. Friendly staff. Very laid back, kind of quiet environment. Playa Samara is a nice, small town with some good restaurants. But hey, it's Costa Rica and we also dealt with the lax service...like forgetting the room cleaning some days and the room keys constantly not working..and having go to the desk 3-4 times per day. Liked it but didn't justify the $$. But me and my family had a lot of fun...just wouldn't go there again.

Hotel resort under construction. Staff needs training in customer service and basic food service issues. Rooms are great, but after that, you are on your own.

it was great time. pool , beach are great locations aswell as nearby beach carrillo

it was great time. pool , beach are great locations aswell as nearby beach carrillo

Nice place, in my case it was perfect for a family vacation, we did not have any need to go outside of the place, we liked that the room has everything needed to cook and eat inside the village, so if you want to cook no need to pay for restaurant food, breakfast was included and beach is beautiful, ocean was quiet and easy

No tv in room and bathroom could use updating. I only had hot water the 1st night but the other 3 days water was cold.

I had a great time very nice and friendly