I was coming in for a family reunion after hosting a family reunion at Fairfield in Jacksonville FL which got great reviews from my family. My stay here however was one of the most disappointing visits I've had in years. The toilet seat was not cleaned at all seeing that hairs were atound the top and #2 stains were on the seat. I immediately went back to the front desk and was about to ask for new room but I had been on the road for almost 5 hours and just wanted to change and go to my family event. They had someone come and clean the bathroom again. When i was about to change i notice one singular pillow on the sofa and the other one missing. Ive never been in a Marriott hotel with one pillow on a sofa chair. Lastly, the bed cover had black specks all over the top of it like lint or debri coming from the AC vent. I pulled the cover off to see if it would accumulate on the linen but it didn't which told me it wasnt the AC. I just slept with the top cover folded back. Ive been here 3 to 4 times this year but i might have to select another hotel if this type of housekeeping is the normal.

Elevators did not work. I had to keep swiping my cc for incidentals and the hotel room charges. Knocked on my door in the morning to get my credit cards.

Our first impression as we drove up to the property was moderate. The area was fine, nothing spectacular. We were there for a horse show at Stable View, and the location of this hotel worked well. Once inside, we were pleasantly surprised. The staff was very nice, and the hotel (while worn in places) was very clean. Breakfast was nice with a decent selection of items. The indoor pool was very small, but we never saw more than 2 people using it. The gym facilities were nice. We would stay here again; we only wished they accepted pets.

The Gentleman who checked me in on Saturday was very informative and very pleasant.

So far its the only hotel I'd rather stay in Aiken SC.

Staff very friendly. Room clean. Really need to extend the breakfast hours. 9:00 is way too early for those on vacation. Even 10:00 would be doable. Other than that, great stay!

friendly staff, great area, been staying there for years

The hotel is old, has great appearance on outside, but they need to work on some of the things in rooms. TiB had a terrible water stain in it. The tub needs to be pulled up and replaced. The closet door was off the track, so it was extremely hard to get in and out of. One night was tolerable, but I think if you wanted to stay multiple days. You may need to request that these things are done before staying. I’m sure they have better rooms, but our selected room was very poor and not worth the price we paid for room.