We loved our stay! Loved everything about the hotel. Enjoyed the beach and pool. Lots of amenities near by. Parasailing, renting a side by side and going around the island, booking a boat tour to the keys. The staff are courteous and professional.

We have stayed at this property in the past and really liked it but this time we found the hotel to be quite rundown and things needed to be fixed. We have always loved the beach here but this time it was awful with lots of seaweed that wasn't being cleaned up, which in turn left a horrible smell like sewage. I did not swim once in the water because the smell was awful! Although the staff are amazing and food is very good I have to say the hotel itself needs major improvements and updating.

Excellent service, great hospitality and food delicious.

I had to leave early due to lack of cleanness in my room, they just offer you a bottle of water for your whole stay and nobody’s answers if you wan t more at night. My room had cockroaches, no shampoo, rooms are in pretty bad shape

Nice place friendly staff great beach access just no extra towels for shower or beach

The only highlight of the property is that is has its own private beach. The rooms are old and poor conditions, no wifi connection available; our reservation was for 3 days but we left after the 1st night and looked for other option within the island. Luckily we found something more accommodating and better price. Cocoplum did not return our money for the 2 days we did not stay.

Gerald and Maura are the best!!!! Gerald and Maura are both genuinely very kind, they both gave me the utmost courtesy and professionalism.....

Check-in took more than hour because they didnt found our expedia reservation and to check out they want it to charge us more , rooms are really dirty, stain sheets, no hot water, no air conditioning, would not recommend this hotel

Check-in took more than hour because they didnt found our expedia reservation and to check out they want it to charge us more , rooms are really dirty, stain sheets, no hot water, no air conditioning, would not recommend this hotel

Horrible hotel horrible rooms only the people at the from desk are nice the rest was horrible

Horrible hotel horrible rooms only the people at the from desk are nice the rest was horrible

Hotel muy bien cuidado, la atención del personal es excelente. Sin embargo, la playa no estaba nada limpia debido a corrientes que estaban arrastrando algas a la orilla (no es culpa del hotel).

Hotel and restaurant on the beach. Friendly staff.

Hotel and restaurant on the beach.Friendly staff.

Hotel muy bien cuidado, la atención del personal es excelente. Sin embargo, la playa no estaba nada limpia debido a corrientes que estaban arrastrando algas a la orilla (no es culpa del hotel).

The hotel is very well situated, the activities/Tours they offer are great lots to do. Some of the staff were really nice and went over and beyond to make you feel welcomed. The condition of the rooms were deplorable and the noise due to room repairs really bad if you wanted to sleep a siesta you would not be able too.

The hotel is very well situated, the activities/Tours they offer are great lots to do. Some of the staff were really nice and went over and beyond to make you feel welcomed. The condition of the rooms were deplorable and the noise due to room repairs really bad if you wanted to sleep a siesta you would not be able too.

It was very pleasant rite on the beach. The restaurant was good food and great service,

It was very pleasant rite on the beach. The restaurant was good food and great service,

I love this place, great views and great location. Its 10 mins away from where the majority of the hotels, restaurants and shops are. However, Rocky cay is close “, but I would take a boat or jet ski there. Saw someone barely made it back swimming from rocky cay. Take the tours to johhny cay and el aquario. You will need those water shoes fornthe coral reef. They sell those shoes for 15k pesos at the pier you leave out of for the tour. Good snorkeling gear us 30k. Tours are 50-70k pesos. There amazing. Its 25,000 pesos each way from and to the airport. Eat at “la regatta”, “donde franchesca”, “casablanca” and “captain mandy”. You have to rent a golf cart and drive around the whole island. Stop at hoyo soplador while driving around the gold cart. The gold cart cost 170k pesos from 9am-6pm. Possibly my best vacation.

I love this place, great views and great location. Its 10 mins away from where the majority of the hotels, restaurants and shops are. However, Rocky cay is close “, but I would take a boat or jet ski there. Saw someone barely made it back swimming from rocky cay. Take the tours to johhny cay and el aquario. You will need those water shoes fornthe coral reef. They sell those shoes for 15k pesos at the pier you leave out of for the tour. Good snorkeling gear us 30k. Tours are 50-70k pesos. There amazing. Its 25,000 pesos each way from and to the airport. Eat at “la regatta”, “donde franchesca”, “casablanca” and “captain mandy”. You have to rent a golf cart and drive around the whole island. Stop at hoyo soplador while driving around the gold cart. The gold cart cost 170k pesos from 9am-6pm. Possibly my best vacation.

The hotel is pretty basic but I had no complaints during my visit. The location is excellent.

Last night on the island, neighborhood poor and ghetto like, beach small and full of seaweed. Restaurant was okay, but limited menu. Remote location from downtown.

Last night on the island, neighborhood poor and ghetto like, beach small and full of seaweed. Restaurant was okay, but limited menu. Remote location from downtown.

Some of my money got stolen. The room was in fare condition. The shower could be improved. The staff at the restaurant/bar was excellent and very helpful and friendly. Except for some of my money being stolen, my overall stay was good. The safety box was broken and so I couldn’t put my wallet in there 😰

Some of my money got stolen. The room was in fare condition. The shower could be improved. The staff at the restaurant/bar was excellent and very helpful and friendly. Except for some of my money being stolen, my overall stay was good. The safety box was broken and so I couldn’t put my wallet in there

The hotel is overpriced and needs some renovation. The beach is great and rooms are clean. Staff is also very friendly, if they arrange to modernize the showers this would be a great place.

Great hotel by the beach. Rooms are spacious and clean.

Hotel is extremely old, only water available is ocean water. Bed, bathroom, everthing is worn out. Reception staff is friendly, waitress staff move at a snail pace. On our first night we sat down and waited 20 minutes to even be acknowledged eventhough there was only one other family in the restaurant. Staff is more interested in socializing. Bed and room filled with sand and sheets were stained. Food mediocre. Only good thing was the walking distance to tge beach. For what they are charging you would expect wayyyyy better. Would not recommend.

The internet service is a DISASTER anywhere in the hotel. Very slow and gets disconnected every 2 minutes. Useless.Hot water comes and goes

The staff is extremely friendly and helpful. The location can't be beat. The place as some deferred maintenance that needs to be done but nothing that will prevent a tropical vacationer from enjoying the stay.

The hotel is on a beautiful beach with a nearby island that you can walk in the water to. The hotel itself is about a 3. The food and drinks were really good at the hotel restaurant. You could not drink the water from the sink and they did not bring water everyday. They offered free internet but it did not work well.