Really nice hotel. Very comfortable rooms. Friendly staff and great location for skiing in Soldeu. Breakfast and dinner buffet included in half board were fantastic. The hotel offers a shuttle bus that takes you to the Gondola and back. Really convenient. The kids club is fantastic. The SPA is also great but here is my only negative feedback. They charge you quite a lot of money to access the pool. I believe access to this facility should be included in the price.

The rooms were far to hot . The shower was either burning you or freezing cold . The pillows were uncomfortable. The breakfast was very good .

Make sure to ask about the parking prices, as they are not free parking.

Chambre confortable, demi-pension excellent

Super comfy luxureous spa ski hotel for couples and families at the doorstep of the slopes. Service with a real smile! Good food!

You need to be careful with the parking as there is insuffient for all guests and there is a charge of 25euro per night for the underground parking. Parking by the Soldeu lift is cheaper if you have a lift pass and easily accessed with shuttle bus.

You need to be careful with the parking as there is insuffient for all guests and there is a charge of 25euro per night for the underground parking. Parking by the Soldeu lift is cheaper if you have a lift pass and easily accessed with shuttle bus.

One of the best hotels ever !!

We stayed for a weekend of ski. We selected the hotel for location and what seemed like a nice pool and spa area. While the hotel is well located and is nicely done, too many of the staff have an unhelpful and disdainful attitude. Upon check in, we learned that we had to pay an additional 22euros per person to use the pool. This was not indicated when we booked the room and on top of the 25euros/night for parking we were already charged with at check in. There was no explanation for the upcharge.Upon return to our room after our first day of ski, we were looking forward to a hot shower and relaxing, only to find the balcony door completely open and the temperature had dropped to -5* in the room. When we reported the issue to front desk and rasied concerns over basic heat/comfort and security (someone could have hopped over rail and into room), the person at front desk shrugged her shoulders and said "ok". We insisted that she follow up with housekeeping so that it not be repeated, but there was no apology or concern. We also noticed that items weren't replenished in room (paper tissues) and that trying to order a drink in the lobby was very slow. After unsuccessfully waiting for service, we walked up the street to one of the other hotels for apres drinks. We wish the hotel and service had been better, and terms of pool use better outlined, as otherwise it could be nice. But given this experience, I would not recommend.

We stayed for a weekend of ski. We selected the hotel for location and what seemed like a nice pool and spa area. While the hotel is well located and is nicely done, too many of the staff have an unhelpful and disdainful attitude. Upon check in, we learned that we had to pay an additional 22euros per person to use the pool. This was not indicated when we booked the room and on top of the 25euros/night for parking we were already charged with at check in. There was no explanation for the upcharge. Upon return to our room after our first day of ski, we were looking forward to a hot shower and relaxing, only to find the balcony door completely open and the temperature had dropped to -5* in the room. When we reported the issue to front desk and rasied concerns over basic heat/comfort and security (someone could have hopped over rail and into room), the person at front desk shrugged her shoulders and said "ok". We insisted that she follow up with housekeeping so that it not be repeated, but there was no apology or concern. We also noticed that items weren't replenished in room (paper tissues) and that trying to order a drink in the lobby was very slow. After unsuccessfully waiting for service, we walked up the street to one of the other hotels for apres drinks. We wish the hotel and service had been better, and terms of pool use better outlined, as otherwise it could be nice. But given this experience, I would not recommend.

Wonderful - as always! Park Piolets simply stands out from the rest in terms of quality, service, food, comfort, etc.

The hotel is new, well located. The ski shuttle is very comfortable. Buffet dinner is amazing and each time is different.

We really enjoy the hospitality of the employees. They help us in everything it was a very nice experience.

An excellent hotel with very good service and very good food, both in the morning for breakfast and in the evening for dinner.Will certainly return. Highly recommended.

An excellent hotel with very good service and very good food, both in the morning for breakfast and in the evening for dinner. Will certainly return. Highly recommended.

So we book a Hotel and Spa...pay double then other other 4 Star in Soldeu arrive and get told that there is no Spa as it is under renovation...of course in August? I get told you can use a public pool and Spa 10 min away by Car. Sure...thats why I booked a Spa hotel. So why is this not said on booking? Unbelivable and this is unacceptable. Gym was put in a conference room with astonishing 4 machines of which one was broken. Great effort by the Hotel.

Loved the hotel and the room was fabulous Excellent value adding the HB option. Beautiful decor in all areas

Loved the hotel and the room was fabulous Excellent value adding the HB option. Beautiful decor in all areas

For this type and rate of hotel usage of SPA should be included in price of the room snd bathrobe must be in the room.

Lovely stay with Family on Skiing Trip. This hotel is in a great location for the Soldeu Gondola. Spa is expensive and not included in the rate but nice after a days skiing. Food was buffet style with lots of choice and good quality. Will be back .

This is our 2nd time in the hotel and I couldn’t recommend more!!! It’s amazing, great value and the food is amazing!!! Soldeu is such a great resort and very cheap compared to most ski resorts!!!! We will defiantly be returning next year ❤️❄️⛷

This property is overrated. It does not have a four star service. Example: the bathroom does not offer all the amenities. Had to call a couple of times to get towels because when cleaning the room they forgot to put them. Had to call because box of tissues was empty, etc. I am the guest not the staff person. Gym did not have towels nor anything to disinfect the sweat.

It was a nice hotel in a beautiful area (nice food, lots of variety on half board) but mattresses were very hard and uncomfortable and little children made a lot of noise late at night. I also dont think they should charge extra for the pool.

Very friendly staff and hotel rooms are well designed for a ski vacation. Although the hotel was not right beside the gondola, the shuttle service worked very well and when out of ski boots, hotel was really quite close to the centre. The hotel is large and modern. As a result, it did lack the European charm that we as Canadians crave when we come to Europe. The restaurant was buffet style for both breakfast and dinner. There was a selection for every taste.

Very friendly staff and hotel rooms are well designed for a ski vacation. Although the hotel was not right beside the gondola, the shuttle service worked very well and when out of ski boots, hotel was really quite close to the centre. The hotel is large and modern. As a result, it did lack the European charm that we as Canadians crave when we come to Europe. The restaurant was buffet style for both breakfast and dinner. There was a selection for every taste.

We had higher expectations . Hotel is ok. But doesn’t give welcoming, homey feeling. It was recently renovated and there is still smell of fresh paint.

We had higher expectations . Hotel is ok. But doesn’t give welcoming, homey feeling. It was recently renovated and there is still smell of fresh paint.

We had higher expectations . Hotel is ok. But doesn’t give welcoming, homey feeling. It was recently renovated and there is still smell of fresh paint.

Reception could be more friendly / By arrival there was nobody / we had to ask everything instead of a friendly welcome and expanation

Not a bad experience but staff is not very helpfull. Other hotels in the area propose a better price/performance ratio. The fee for access to the swimming pool and Spa is very expensive for a very poor quality: Small pools are overcrowded. Parking is also too small.

Lovely hotel, stayed in premium room large massive bed and comfortable facilities. Great breakfast and close to the ski are.

Lovely hotel, stayed in premium room large massive bed and comfortable facilities. Great breakfast and close to the ski are.