I will start off by saying that based on our experience, this hotel is not a value for the amount of money that is charged to stay here. Prior to booking I sent the hotel 2 emails regarding getting there and some other specifics regarding our stay. They never replied. However based on the other reviews we decided to book a room for 1 night. Since we arrived by S Bahn we tried to get into the hotel by the park side entrance. We rang the doorbell next to the large glass doors and could see people at the reception desk but no one heard or saw us. So we had to carry 4 pieces of luggage all the way around the building to the elevators. When we finally artived at reception and i mentioned the doorbell, the clerk said she didn't know they had one. The clerk also did a poor job of making us feel welcome. Did not give many details about what the amenities other than the free breakfast. Our room (214) was clean and we did did find and enjoy the pool and sauna after speaking to an employee in the hallway. The real issue though came when we tried to get some sleep. Due to it's location to the rail line and lack of sound proofing, we slept no more than an hour due to the noise and trains passing every 10 minutes or so. We called the front desk twice with no answer. It was terrible and not an accommodation worth 230 euros a night. We had to leave early in the morning so I cannot comment on the breakfast, etc. Based on our experience however, I suggest you stay elsewhere.

We stayed for four nights and frankly it was a mixed bag since while the location (in a park) and customer facing entry/lobby/first floor dining were quite nice -- the rooms looked like they hadn't been renovated since the late 90s/early 2000s. Rooms had weird placements of things (for example, the bathroom sink with a huge mirror on the wall in front of it had the hand soap liquid bottle attached to the end of the mirror and frankly I had to take a step to the side to even reach it. Also, the furniture in our room (a suite btw) had old and stained chairs. The floors had upended floor plugs for the lights. Basically, not happy with the room. Also rough towels.

Excellent - thoroughly recommended

Great property. Easily my favourite hotel that I stayed at in Germany. Only complaint is they’re very firm on 3pm check in.. if you can complain about that

Very close to Mainz sites, comfortable, excellent food. I enjoyed my stay!

Nice hotel, poor WiFi in our first room, better in the second. Very hot weather and the aircon was ok but not fantastic. Lovely breakfast, friendly staff. Location is lovely next to a park. Less good points: coffee machine only in room (teabags provided but no means of using). Coffee pods charged out at an extortionate €1.50 per pod. €5 per room per day energy charge also seemed a little over the top.

Advertised for rooftop spa which is a small hot tub lol. Overall rather dated. Food options great, great restaurants and wonderful breakfast.

Great hotel, modern with spa and indoor swimming pool. On park for strolling, but need car to get to city center, but close and easy parking.