I just got back from a three night stay, and my two travelers and I loved the room and the facility. The room is clean and well laid out. We slept great in the comfortable beds. The showerhead had good pressure. The air conditioner kept us cool in July. The ice machine is the press ‘n’ dispense type, not the kind with a bin of ice and who knows what else in the bin. The housekeeping staff left us a clean and neat room when we got back at night. We were able to get on and off the freeways and go wherever we want in Los Angeles. The breakfast was better than most places I’ve stayed, and the two women who monitor it deserved special commendation. I picked this location because I wanted to do some hiking and exploring the Topanga wilderness areas and this Best Western is located right at the top of Topanga Canyon Boulevard. It was easy to reach our hiking trails, and a nice drive down to the Pacific Coast Highway, where we could go left to Santa Monica or right to Malibu. There are all sorts of groceries and restaurants close to the hotel but we were off and running all day so we didn’t get a chance to take advantage of them. Also, there’s a lovely deck and relaxing area upstairs. We went up at night and stretched out on the recliners and let the pool lights and the night air unwind us from the day’s activities. We were all happy with our stay there, and I’d love to come back again. I’d rate it at 4 1/2 stars if I could.

It is one of better Best Western lodges in the San Fernando Valley, close to the freeway and minutes from the beaches.

Nice place, easy for shopping and dinning.

Good

Attended a family party. We just stayed one night. The two young ladies in reception were very friendly and helpful. The room is what you’d expect for this level of motel. Clean, desk to work at if needed, a small sofa. The bed was okay. A bit soft for my taste but that’s totally subjective. The downside: The pillows were horrible. Small and just not comfortable at all. Annoyingly, the tv had closed caption on that we couldn’t turn off. There was nothing on the remote to turn it off. Lastly, we were staying in the front of the motel on the first floor. I needed ice didn’t see it anywhere so I asked in reception where the ice was and was told in the back building. Walked around and saw nothing so I went up to the second floor. No signage anywhere but I turned a corner and through a glass door I saw the ice machine only to find out you need a room key. What? Had to walk all the way back to our room for a room key. Minor stuff yes but enough not to give a higher rating.

Nice location!!

This was the closet hotel that was available for us to visit Universal Studios with a large group (6 rooms), by the time we decided our plan. There was some initial hesitation, but came out to be a pleasant experience for this category and location. I won't hesitate to book again.

Nice room, easy access.

The room was clean and the bed was comfy. We were there less than 12 hours so really can't comment too much about it

Best location!!

Great customer service, quick and easy.

Super location

There were problems with air conditioner, but we did receive full refund when we decided to cancel.

Nothing unique about the experience, but was just pleased with the hotel room and the overall cleanliness and attention to detail with everything. The interactions I had with some of the staff was just fine. All were nice and very professional and helpful.

Cleanliness was great, Service was good. Pretty nice and awesome and safe area. Breakfast needs to be upgraded, not much to choose from, very minimal food and snacks, but overall it was very nice. By the way there's lots of restaurants around the area , walking distance. I love that as its very convenience right next to the hotel and some across the street.

Super friendly staff at check in. Room is clean, comfortable and well maintained. Property is clean and well maintained.

The rooms were clean and fresh. Refrigerator nice and cold, microwave and coffeepot and AC working very well. Comfortable mattress, pillow a little firm for my preference, but ample pillows. Breakfast was nice and especially friendly staff. I would stay here again.

Great location

Sheets were dirty. Piss was on the bottom of the corners of the toilets. Black mold in ceiling tiles.

It suited our needs nicely. Clean. Nice breakfast. Easy to get to everything. The pool area was a peaceful place to sit and de-stress in the morning.

Was a little overpriced for a motel type of place. The only thing I liked is that it was close to everything and walkable to many places.

clean and comfortable

Management runs a well oiled machine. Breakfast was probably the best we have had in two years . Now , Owner of location. Let’s change the carpets going to the rooms . You are better than that . Thank you all .

It was a non smoking room. It smelled so bad.

Very nice room and customer service

Only 'ungracious' moment was staff turning TV off at 9:01 am

Comfortable stay. Room appeared clean. Slight odor from it was older building. Very handicap accessible which was great.

Check in was very easy & pleasant. Person at the front desk was welcoming.

The hotel is clean and the location is very good. Staff are friendly. We will stay there again if we have another to SoCal.

Fghg

Very good,more than I expected

The only thing we really didn't like was the low shower head. (I'm a short person and even I thought it was low.). My six-foot husband had to stoop. The bed was comfortable and check-in quick and easy.