When I arrived I had a minor problem finding the front desk (up some stairs and around the corner). I will say that the people from the front desk to the cleaning staff were very helpful. Breakfast I would have liked to have had a menu to choose from, but it was still very good. The room was a little bit of a maze to get to, again when I got the room it was a nice size and the bathroom was also very well laid out. There was a small problem with the TV it was a basic flatscreen tv so I couldn't get subtitles. As for the Biggest surprise was that although it's above a pub the room was very quiet and restful. Overall I would stay again.

Stayed here several times now excellent for shopping and train and bus links very good

The hotel were up front about the noise until midnight. To check in you had to negotiate drunk youths on the steps. Radiator was on and window open!?!? It was clean and breakfast was nice.

We were warned that we were on the noisy side of the building, and we were. Noise all night from nightclubs spilling into the street then garbage trucks cleaning up from about 4.30am. We were advised that the wifi was intermittant, and it certainly wasnt available for most of our stay. We mentioned that the safe and wifi were both not working, and the counter staff agreed this was the case. The meals only consisted of Breakfast. No food available at other times. There was only Hip Hop music played in McCartneys bar during our stay. The bar staff appeared to be confused when we asked if they ever played Beatles music. Overall, a bit of a disappointing experience, but we did get just what we paid for.

excellent service,was allowed to check in before 11am(very handy) room spotless,excellent breakfast.stayed many times and will again,noisy til about 1am but can cope with that.no complaints at all.

A solidly good place to stay in city centre. The service was alright; there were three occasions where we went to the reception desk and, even after dining the bell a couple times, no one was available or came to the desk. There was a sign to go to the bar if that was the case, but the bar was quite busy. Hotels.com state this site has air conditioning and that is not the case - I am not faulting the owner for that; just be wary if you are looking for that. We were on the 2nd floor and it god extremely hot overnight and it was not really a hot day overall. We did ask for a fan and got one; but it was pretty old, dirty, and stopped working after only an hour or so. It is a loud neighborhood, but we expected that and it did not detract from our stay as it was close to everything we were wanting. For the money it was a nice stay, however for those who may want and expect more out of a stay - you may want to seek another place thats a bit more expensive. Overall, good stay and breakfast was very nice. Thank you!

My error…. Never having been to Liverpool before I didn’t realize where exactly the hotel was located. Eesh, party city! On the other hand it was close to everything. The breakfast was wonderful and the staff were so kind and accommodating.

Lovely place to stay, staff were lovely and very easy to get to. Can hear the streets quite loud, so just be aware of that, but it’s a given being in the city centre.