This is not a hotel. It’s an apartment for rent. So lower your expectations in terms of on site help or availability. The property is managed through a company that only has local phones for contact information. Using the Expedia app to communicate with them is unreliable as they will claim not to receive messages on time or at all. Once booking is completed they will send you an email in French. Information regarding your access to the apartment and to request linen and towels is there in the email…in French. If you don’t speak French…you will be lost like I was when I showed up to the property. Linens and towels will cost you extra $$$. You also have to bring your own soap and toilet paper as they won’t supply it to you or offer to sell you these items either. Good luck!

Filthy apartment. Beds covered in dark disposable sheets and pillow cases(not tone removed)with a view to putting ordered bedding on top! Dark bedding covered in hair and stains. Bathroom edges covers in mold. Every thing one touches feels dirty. This apartment is a health hazard. I left hours after I checked in and went to a hotel. I expect to be reimbursed or I will never use Hotel.com ever again. I sent photos to the agent I was in contact with.

After reading the previous reviews we were concerned about booking this hotel. But please don't make the same mistake. The staff were excellent, we spoke very little french but they were really helpfull and made a great effort to speak to us in English. The food in the resturant was excellent, best steaks and pasta, and very reasonably priced. The house wine was very nice! There was ample underground parking, so no defrosting cars in the morning. The bed linen was spotless, crisp and white with lovely duvets and pillows. All in all, although the decor is a little tired in places, it really exceeded our expectations. We would definately go back!