We really enjoyed our stay

Beautiful location and spectacular views. Nice and clean facilities with a modern twist on a traditional aesthetic. Great breakfast. The only dinner option is the hotel but it is good and has a kids menu. We had our own clean, modern bathroom, but it was down the hall from our room (not an issue just wanting others to be aware). Note if you don’t drive to the hotel, you have to pay for the gondola.

facility : It was very clean and the bathroom was completely new. However, you can feel the noise between walls and between floors. You can know the number of people in the room next door, the country where they are from, and the content of the conversation even if you don't want to know it. And there is no refrigerator in the room. accessibility : Highly recommended for those who like to stay in their accommodation. But there are restrictions on travel because you have to move according to the gondola departure/closing time. service : The staff are generally friendly and nice. Even though I almost had an unfortunate incident due to a taxi issue(Gratefully, the manager responded kindly and I checked out safely). However, an staff's comment, “If there is a problem with the taxis, they will take charge of from the hotel, so the customer should get confirmation” made me anxious all night and was very absurb(Fortunately the taxi arrived on time. Frutta Taxi👍). All customers who book this hotel make their reservations with accessibility in mind, but the hotel doesn't have their own pick-up service (even if operated for a fee), and doesn't even contact the taxi company and instead ask for confirmation, which is something I have never experienced in a hotel in any country. I don't know and care what happened between this hotel and the taxi company before, but it's non of custormers' business. I wish you were explanable nicely, if there was a certain reason for some issue.

Room is too small. bathroom not inside the room.

Great service, very frindly staff. Note to traveler some of the rooms has a dadecated toilets out side the room access by the room card key.

Super clean room, one gondola ride to the hotel do not hike to it. Take the trotti bike down on the way back

Great view, great room! Loved our stay!

A lovely view from the top of the mountain were the hotel was situated very close to nature as we was looking for, I recommend the hotel vor everyone who love the nature as it is. Definitely I will return to those places!!

The place is really nice, its clean and the staffs are really friendly.

The surroundings of the property make this a truly unique and memorable experience. The views, cows right on property, large play area for kids and the cable car that takes you up the mountain were a treat! The room was comfortable for a one-night stay only. No slippers, robes and not enough towels for a 4 person room. The breakfast that's included was poor - flies everywhere (likely due to the cows on property) so it's not a good feeling seeing the flies on the meats, cheeses, bread and other food items - lost our appetite quickly. There were flies everywhere so recommend they find some solution for this. For dinner we dined at their on-site restaurant and the food was mediocre for the price paid. Only one staff member who seemed overwhelmed. He had trouble conversing with us (English) and the table behind us (Korean but speaking English). Recommend this property for a unique experience but skip all meals and hopefully they fix the fly problem.

There is nothing there to eat but the hotel restaurant.

Great sleep and view, cosy, welcoming staff and atmosphere. One stop with Grindelwald First cable car (Bort). Accessible by car. Had the room with separate private bathroom opposite the bedroom, would book it again.

Given the location of the property there is only 2 modes of access ( the gondola and hiking). From google earth it looked to be car accessible (private roadway) and we assumed either a taxi or the gondola could take us up. Well the gondola shut down due to some issue and it was poring rain. The hotel said a taxi could take us but after calling multiple taxis they couldn’t, and we just had no way of getting to the property because the hike was out of the picture with our luggage so we missed 1/2 nights at the hotel. We paid for another property and slept off our anger and frustration. In the morning we checked into our room and found that the bathroom was separate from the actual room for us. This was annoying given you would have to walk across a public hallway to get to our room. Whatever we said. Upon entering our room it was fairly clean but there was smashed bugs on the wall and ceiling. The room was clean other than that. We went to eat dinner which tasted okay. We both ordered the European version of a rib eye but what we received seemed like pork. Very chewy and wouldn’t recommend. Carrots overcooked to mush and potatoes bland. Just after dinner as soon as I made it upstairs to my room and sat on the toilet with some sort of food reaction. Was very unpleasant. Overall if you are a tourist DONT stay here given the location and the inconvenience it gives you while exploring Grindelwald. There are way nicer and cheaper hotels on grinldwald that are better.

Absolutely adorable stay right next to the gondolas. The views are perfect and the nights are quiet and peaceful. Perfect for a family. We are 5 (teenagers) and everyone enjoyed the accommodations!!

Fantastic stay and view

The most beautiful location I could have asked for. Very good breakfast options, nice beds and shower. The only minus is the flies but would love to stay here again.

Amazing views right outside your door with all the privacy you could want before 10am and after 5pm when the gondola shuts down for the day. Best if you have a car as the restaurant's menu is fairly small and that is the only option.

It was like living in a fantasy world, really beautiful an amazing views

Nice property and lodge, restaurant food was very good.

Its perfect.

Great place to stay!

Our stay at Alpinhotel Bort was excellent. We enjoyed it. It was a great choice to combine with our stay in Bern city, and extended it to Bort, Grindelwald. We were lucky with the weather, sunshine the whole 3 days since we reached Grindelwald. The view from the hotel is such a splendor!

Amazing!!

easy to get to with a chairlift if you are not of able to hike up. Very comfortable beds and nice local food. Service staff is lovely and speaks English well. The entire stay was an amazing experience

Fantastic location, clean, modern hotel, yet traditional look and feel. Wished we could have stayed longer but will be back.

Amazing location!! If you are active and enjoy hiking, trail running and looking out at amazing views I highly recommend it. The only issue we had (family if 4 stayed 5 nights) is with the house flys. Due to being in the farm mountain country cows (through the area not directly on the property) will attract flies. Not much you can do but be accepting of nature during summer. We made a fun game out of swatting the flies out of the room before bed. The kids found it funny. It’s all what you make of it. The staff and food were fantastic. Hopefully come back again some day. Would be cool to stay during ski season as well.

Amazing location!! If you are active and enjoy hiking, trail running and looking out at amazing views I highly recommend it. The only issue we had (family if 4 stayed 5 nights) is with the house flys. Due to being in the farm mountain country cows (through the area not directly on the property) will attract flies. Not much you can do but be accepting of nature during summer. We made a fun game out of swatting the flies out of the room before bed. The kids found it funny. It’s all what you make of it. The staff and food were fantastic. Hopefully come back again some day. Would be cool to stay during ski season as well.

Stunning location, modern well appointed rooms with comfortable beds and great bathrooms. The restaurant is delicious and very well designed. Two kids playrooms and a wonderful playground.

Stunning location, modern well appointed rooms with comfortable beds and great bathrooms. The restaurant is delicious and very well designed. Two kids playrooms and a wonderful playground.

This place was great! Clean rooms, good food, friendly staff and breathtaking views that are hard to rival elsewhere in Switzerland. It’s all about location up here in the mountains with easy access to hiking trails and the cable car in your backyard to take you to Grindelwald and First. Don’t miss the chance to ride the mountain carts from First back to the hotel! This is an insanely fun thrill ride that is undersold by those who work there. We would’ve done this ALL DAY given the chance

This place was great! Clean rooms, good food, friendly staff and breathtaking views that are hard to rival elsewhere in Switzerland. It’s all about location up here in the mountains with easy access to hiking trails and the cable car in your backyard to take you to Grindelwald and First. Don’t miss the chance to ride the mountain carts from First back to the hotel! This is an insanely fun thrill ride that is undersold by those who work there. We would’ve done this ALL DAY given the chance

Amazing place for a family vacation ( we traveled with a 5 year old child) : clean spacious rooms ( we were upgraded to a quadruple room) , stunning views , great kids playground , little indoor playcorner for little kids, great service in the restaurant . Highly recommended !