Some rooms renovated and some not. Stayed in an accessible room so shower was low flow not to my liking. Food was good but Starbucks offerings were limited and out of stock. It was a family reunion and convenient rooms to each other were supplied. Many sports and exercise classes offered and a nice gift shop on premises.

we have to ask for cleaning the room .

Good hotel for families with great pools and an amazing gym

Great stay as we travel with kids

I was overcharged; check your bill. Housekeeping forgot to service my room. I could only turn the A/C down to 67 degrees after being told I could turn it down to 62. Nice fitness though.

Everything.

Nice hotel…they’re renovating but not inconvenient at all. If you love gyms and working out, this hotel is for you- nice gym, lap pool, sauna, exercise classes. Didn’t try the restaurant so not sure how that was. Their Starbucks drinks were not good at all. The bar looked busy on Friday night, so guessing that was pretty good. My biggest complaint is the bed pillows are horrible! Still trying to get the crick out of my neck two days later.

I loved everything about this Resort. The options of exercising and relaxing, onsite dining and the trendy aesthetics. Confirmed our decision to stay at the R. The restaurant had so many different options and it was affordable. The lap pools to whirlpool and outdoor jacuzzi allowed for muscle relaxation at its finest. It boosts every exercise equipment and exercise classes (Shout out to Natalie our instructor!) that you can think of. It was a nice way to either regenerate your determination to workout or ignite your existing flame dor health and fitness. It was truly an amazing experience. The only downfall was the housekeeping was not timely for our room.

Excellent customer service and very professional front desk clerks

Great staf

Poor front desk services Poor cleaning services Nobody at the glass door Bad manners Felt offended

Everything was great

Meh, the hotel part of it was ok. There was debris all over the floor so who knows when the last vacuum ran through. Bedding was dirty, and the room itself was a little run down. I also thought the $35 parking fee was ridiculous for you to park your own car in the large empty parking garage across the street. The upside was the pool area for the kids to play and the lobby was nice. The fitness facilities looked nice but we didn't use them.

Bad service. No front desk help. No one to help with luggage or dolly. Very rude.

Would like to have more towels at the outset.

Great restaurant so I did not have to go out unless I wanted to. Great servers too. Mattress was the only downside of my stay. Lumpy and not comfy.

Very nice, I will be returning.

We loved everything! The other reason why we rated it 4 is in 2023 if you’re a hotel with this reputation you should have mini fridges in every room. This is the first hotel of this reputation that we arrived with no mini fridge. Also, the TVs are outdated with apps and not connected to WiFi to even access the apps on them. Lastly, the sink clogged up continuously within 30-60 seconds. Either someone needs to fix those drains or replace the sink. Overall beautiful property.

My husband and I stayed here for 2 nights on a beach trip. This hotel was in a location that was very quiet (not next to noisy roads). We also had a room at the end of the hallway in a corner room, so we heard nothing! The room was very nice and well laid out (King bed). The mini fridge was a decent size. There was no microwave, but we didn’t need one. The bed had a slight feather- type pad, but the bed and pad were not very soft. However, I’m pretty picky and I travel with a memory foam pad. The shower was a walk in shower with no closing door, which was fine, but there was no exhaust fan, so the bathroom steamed up. There was a bunch of black hair around the drain during my shower and if was not my hair. Other than that the room was clean. I couldn’t get the vending machines to work on two floors but the man at the front desk got some Sprite for me from the bar when I told him about it and said he’d let the manager know. We didn’t go to the bar/restaurant or gift shop and I think the pool was under repair so I can’t comment on these. Overall it was a pleasant stay. I wasn’t really happy about the paid parking. It was a parking garage next to the hotel. We had to drive farther to the beach staying here, but it was worth it to have a quiet hotel room. There is no free breakfast, if that’s important to you. I would probably stay here again if the price was right. We got a good last minute deal in October.

Nice, clean resort. Enjoyed the gym which offers just about everything and more compared to other monthly membership gyms.

Very clean and safe

A hotel perfect for everyone, adult, couples, and families can definitely enjoy a stay here. Lots of amenities like the gym, swimming pools, and small water slide area for kids. They have a restaurant with pub food and a full bar. Parking is a little pricey like $27 a night for garage self parking. It’s like 30 minute drive to the Laguna Beach waterfront. Location wise, it was great.

I thought it was going to be a little more luxurious. There was no room service, mini bar or good tea selection. They put a $250 hold on the card for amenities but there weren't really any amenities.

Not a luxury hotel average Joe nothing to write home about. Property does have nice amenities pools, fitness center, Starbucks counter, bar and restaurant nothing fancy. Rooms are in need of updating nothing special at all about them.

We loved everything about this hotel. It is centrally located, attractive, staff was friendly and the facilities - especially the fitness center - are among the best I have ever seen.

The rooms are wonderful and so are the Gym and Pool. The parking is outrageously expensive for such an expensive hotel. The staff at reception was not particularly friendly or forthcoming, general lack of interest.

This is hands down one of the best , if not the actual best hotel I’ve stayed in for vacation. The staff is outstanding and the facility has so much to offer with full access to pool and full gym with fitness classes.

We stayed 10 days. The highlight was the fitness center attached to the hotel. The basketball court, pool and weightlifting equipment are excellent. The cafe and restaurant in the hotel are very good with heathy options for the entire family. We also used the spa services and had an excellent experience. One thing to know, they don’t clean the rooms unless you request it. The rooms were clean and comfortable, but pretty basic. For our family of 4 that used the hotel to mainly sleep as we explored Southern California, it worked out really well. Easy to get to and from places. We would definitely return.

I will never stay here again based upon one item, $27 a day to park a car in an open parking structure is overpriced and abusive. The gym that uses the same structure is not charged. Again abusive and I was not advised until I arrived and had to back into the structure 2 floors up and hang a card on my mirror

Didn't realize that it was located so far from the beach and required a ride to the center of town. No one's fault.

This property is really good but not 5 out of 5 for two reasons. The shower head is really bad and has no volume or pressure. They charge $27,00 for PARKING!!! I use to live right around the corner so I know the area well and the parking garage is virtually empty. Charging Manhattan prices for parking is border line highway robbery. Otherwise this is an outstanding hotel.

This hotel has everything. Great gym facilities, pools, splash pads for the little ones, great bar and food and is conveniently located near many restaurants. Staff was great. Only dislike is the bed….needs to be updated to a firmer mattress.