Not so good. Restaurant is bad. Service is bad. Overall bad.

Not so good. Restaurant is bad. Service is bad. Overall bad.

* Hotel internet was terrible!! Could not load anything at all, the hotel staff at the reception said it would be resolved but nothing was done! * Touch screen button system on the lifts was really annoying, most of the time the lifts button was not responding which made the wait for the lifts really long. * The kids swimming pool was fantastic! We had a lovely time. * Snack bars located by the beach and pools was a great touch. Very quick to get a bite wherever you are. * Food choice was not too bad * Area of the hotel is not that great as you are far from everything and nothing within walking distance.

* Hotel internet was terrible!! Could not load anything at all, the hotel staff at the reception said it would be resolved but nothing was done!* Touch screen button system on the lifts was really annoying, most of the time the lifts button was not responding which made the wait for the lifts really long.* The kids swimming pool was fantastic! We had a lovely time.* Snack bars located by the beach and pools was a great touch. Very quick to get a bite wherever you are.* Food choice was not too bad* Area of the hotel is not that great as you are far from everything and nothing within walking distance.

The worst place I have ever stayed. The staff were so rude I have never experienced anything so bad. This is not a five star hotel the service is less than 2 stars and it is not clean. We complained about the rude staff and on the day we were leaving they made us wait fourth minutes to get our luggage, the taxi was outside and they refused to get our luggage. In the end we had to shout to get the key back and go up with the trolley and take it ourselves. It really was bizarre how rude, unprofessional and nasty the staff were. I have stayed in several hotels I. Turkey and never had experienced anything like this. All inclusive was a joke, the drinks are from a machine... The pool was cold and when you enter they ask you to buy a cap... In any respectable place if the rule is to have a cap they provide you with one free of charge. But not this place! & they didn't give us towels when we went to ask they were dirty! Nothing here was nice. And even the nice things were made bad by the way the staff treated us. When we arrived late at night we waited an hour for check in & were exhausted, the reception didn't even offer us a drink. It is not a five star hotel, it is not classy, or clean or neat or professional. Please avoid it at all costs and the all inclusive is not worth it at all. The worst place I have ever stayed and I have been to over 140 hotels worldwide, some had no stars at all but fair much better than this. I've never had such a terrible experience. Ridiculous.

The worst place I have ever stayed. The staff were so rude I have never experienced anything so bad. This is not a five star hotel the service is less than 2 stars and it is not clean. We complained about the rude staff and on the day we were leaving they made us wait fourth minutes to get our luggage, the taxi was outside and they refused to get our luggage. In the end we had to shout to get the key back and go up with the trolley and take it ourselves. It really was bizarre how rude, unprofessional and nasty the staff were. I have stayed in several hotels I. Turkey and never had experienced anything like this. All inclusive was a joke, the drinks are from a machine... The pool was cold and when you enter they ask you to buy a cap... In any respectable place if the rule is to have a cap they provide you with one free of charge. But not this place! & they didn't give us towels when we went to ask they were dirty! Nothing here was nice. And even the nice things were made bad by the way the staff treated us. When we arrived late at night we waited an hour for check in & were exhausted, the reception didn't even offer us a drink. It is not a five star hotel, it is not classy, or clean or neat or professional. Please avoid it at all costs and the all inclusive is not worth it at all. The worst place I have ever stayed and I have been to over 140 hotels worldwide, some had no stars at all but fair much better than this. I've never had such a terrible experience. Ridiculous.

The manager was very friendly and helpful

Food is obviously bland and cheap, nothing new for 7 days... Chicken and fish are dominant. meat is very rare, There is no food tags in the buffet if you have allergies.. you have to guess what you're eating. it's a nightmare. Cleanses is good, dishes are always clean ... Rooms are well took care of. Staff is rude and not friendly at all inexperienced and unprofessional, English is non-existing ... No one speaks English. Do not recommend at all, nightmare.

Food is obviously bland and cheap, nothing new for 7 days...Chicken and fish are dominant. meat is very rare, There is no food tags in the buffet if you have allergies.. you have to guess what you're eating. it's a nightmare. Cleanses is good, dishes are always clean ... Rooms are well took care of.Staff is rude and not friendly at all inexperienced and unprofessional, English is non-existing ... No one speaks English.Do not recommend at all, nightmare.

Do not stay here we moved hotel after 1 night it is a disgrace and not a 5*! The staff are rude and ignore complaints until it's too late and rooms are filthy. Restaurant is like a cattle market! Ruined our honeymoon pl as do not stay here

Do not stay here we moved hotel after 1 night it is a disgrace and not a 5*! The staff are rude and ignore complaints until it's too late and rooms are filthy.Restaurant is like a cattle market!Ruined our honeymoon pl as do not stay here

The Hotel is good and Beach was perfect with beautiful view and clear sea. We did some snorkeling which was not very bad. We liked the dance club at night but drinks are only available till 12 midnight in most of the bars which was so disappointing as they charge after midnight. The hotel staff specially at reception were usually not trained and they could not speak English. Quality of food is good not great, quality of drinks also good. Spa was amazing with Turkish Bath. Definitely try it. Kusadasi which is a town 30min away from hotel was amazing city. We also visited Ephesus which was great culture to see. Room was clean. We went for Deluxe double in the main building on the 5th floor with amazing view over the sea and large room. Room service was acceptable and air condition was good. The fridge was not working properly so we ask them to change and they did.

The Hotel is good and Beach was perfect with beautiful view and clear sea. We did some snorkeling which was not very bad. We liked the dance club at night but drinks are only available till 12 midnight in most of the bars which was so disappointing as they charge after midnight. The hotel staff specially at reception were usually not trained and they could not speak English. Quality of food is good not great, quality of drinks also good. Spa was amazing with Turkish Bath. Definitely try it. Kusadasi which is a town 30min away from hotel was amazing city. We also visited Ephesus which was great culture to see. Room was clean. We went for Deluxe double in the main building on the 5th floor with amazing view over the sea and large room. Room service was acceptable and air condition was good. The fridge was not working properly so we ask them to change and they did.

The hotel is currently being renovated and I expect it to be great when it is done. However, when we were there some of the restaurants were closed and the staff were not properly trained. Some of the activities were very expensive. The location seems out of the way and taxis were expensive. The food at the main restaurant was absolutely great and the beach always had space and umbrellas available.