But many indian guests. They pick foods with hands in the breakfast buffets. Shoutings in the poolside.

Nice place

I like the staff that helped me. However, the property looked old and somewhat feel not worth the money paid. The breakfast was good and the beach was wonderful.

Excellent beach club

Nice room overlooking the ocean and pool.

Near the beach! Things I like: daily bottled water supply. Breakfast is awesome! Everything is perfect except the aircon and desk chair. AC doesn’t have temperature control. I tried setting it to max temperature but the compressor still keeps on running. I caught cough because of being too cold. For the desk chair, it’s very uncomfortable! I couldn’t last sitting down more than 30 minutes!

It’s nice to live near the beach . The pool is wonderful. But the hôtel condition is old

Great place, relaxing, good staff,

We stayed three nights in three different rooms. The room for first night, sink water was completely blocked, shower water did not drain properly. We asked to change the room. We were only given one night to a different room for the 2nd night. We were asked again to move to another different room for the 3rd night! The engaging of air conditioning system in the 3rd room was so loud as cars passing through all night long!

Friendly staff

Excellent hotel and location.

Second time at this hotel. Hotel staff are helpful. Also the restaurant staff are very nice as well. Will come again.

Needs to upgrade . Hotel looks very old.. food at the hotel was good.. staff need to learn how to speak English properly

Superb hotel with unparalleled customer centeicity

The checkin went smoothly but after that the nightmare began. The rooms are very dirty and the furniture is broken, so you feel the age of the hotel. They have just 2 elevator, so you need min. 5 minutes to go to your room. When you are on the upper floor, you probably stop on every floor on the way back to the ground floor. Most disappointing is how the staff treats you. Advertisement picture are not reflecting the reality!! And you can hear your neighbors beside you and on there level above you as well

Excellent, smart, clean, joined family rooms worked really well. Great pool and beach area and a feast for breakfast..

Although the hotel was slightly dated, its services and staff were above average. Breakfast was excellent and plentiful. Unlike many good hotels in Pattaya, this hotel is beach front.

Hotel needs total refurbishment. Badly needs a plumber as there is leaks everywhere. Also needs an electrician as a lot of the wall switches didn’t work.

The building we stayed in was quite old. The bathroom was dirty (there was a large wad of long hair in the shower when we arrived) and had a bad odor. Some of the others in our group had better experiences but the language barrier made it very difficult to communicate my concerns

Breakfast and restaurant crew in particular is amazing.

The photos shown on the website appears misrepresent the actual condition. Generally, the room is quite old and need a major refurbishment.

Near the beach, good quality breakfast, near supermarket, 711 and other hotel restaurants or beach cafes

I had a fantastic experience at this hotel! The location is excellent, offering a peaceful atmosphere and convenient access to the beach. The staff is incredibly friendly and welcoming, with a special shoutout to the beach club team for their exceptional kindness. Additionally, the breakfast was delightful. Highly recommended

Service is bad. Secret Camera installed inside which is a crime. Staff are worst. Forgot to give wake up call.

The property looks good at the picture, but it is really like three star hotel only location is good. Horrible service been treated in the lobby with a foreigner stuff not even Tai she had a really bad attitude like she does me a favor to be there. Very bad manners she didn’t greet me in. She just treat me like nobody. I don’t recommend this hotel for anybody

The facilities are not managed well to cope with the demand. For examples, breakfast is too crowded. The swimming pool connected with Lanai pool access is full of people, even more than the regular pool.

OK, acceptable.

Quality of food improved, newly renovated despite is a budgeted one. Staff are friendly

The room furniture are old, damage & bit dirty. Bed sheet have some dirty mark. Balcony door cant knock tightly cos we can hear wind sound . No hotel directory or phone list to direct guest to reach the need eg ; reception or operator or reception. We look forward to improve the above in the coming future.

At checkin we discovered the room was dirty and when walking outside we saw the water in both pools was so dirty that you could not see 1 feet through it. The pools also smelled very bad. My kids simply did not want to use the pools. We went back to reception and learned they knew the water was bad. The offered us an upgrade of the room as a compensation. We accepted that but during the night we observed that the aircondition did not work and the WiFi was so slow it was not possible to watch movies. Lucky for us we had brough our own soap because it was not possible to get soup out of the dispensers. Sound insolation was very bad and we could hear neighbours in many rooms. The next day they should fix both wifi and aiorcondwition but nothing was done. The told us many times it was fixed but when we checked it was not. After two days we decided to find another hotel. They did not offer us any compensation.

NOT A FIVE STAR HOTEL!! Rooms in Lanai were poorly maintained and not well cleaned. Clearly old. Toiletries(soap & slipper) were missing and we had to call to receive them. When they delivered them, they forgot the soaps. In our assigned room, the plumbing was broken-- the toilet did not flush and the sink did not drain. We had to move rooms and the new room had trash on the floor. The toilet flush was still bad. There were also lots of bugs and a spider inside the provided towels that gave me a scare. The architecture of the buildings had a lot of random up and down stairs that made it tiring to walk. You would go up only to go down! Breakfast buffet was okay, but the menu stayed pretty similar every day. Drinking glasses were small, like shot glasses. Food was cold. The staff were nice though, particularly a man at the restaurant was very high energy. The pools were kind of murky and not that big. Daybeds were an extra cost. As for the beach, the water was smelly and there was trash in the ocean. The ocean water was not clear and looked dirty, though once you got in deeper the sand was quite soft. The sand on the beach was hard. There are better hotels...this felt like a 3 star hotel

Nice little beach get away and close enough to the main part of Pattaya to do things but far enough away to get some peace and quiet.