Took four sets of door cards to get into the room, leak in roof when raining, hot water pressure very low, and door handle to balcony came off.

Location was great, close to restaurants, shops, and the waterfront. The rooms were nice and the staff were very accomodating. The rates were were reasonable and we had covered parking.

Hotel is dated and could use a refresh. 24 hour coffee was nice. Location is decent but a bit far from “beach” ….

I don’t like having to put $100 deposit on my credit card then waiting for it to be credited back.

Great location with public beach, restaurants and shopping around the block.

Great location. Walking distance to dining and shopping and the pier. Lovely balconies in many rooms and a very nice pool to relax in.

Outstanding as usual. We have stayed here numerous times and it never disappoints. Highly recommend.

The hotel, staff and property were fine. Unfortunately, there was a faulty fire alarm system and it went off 6 times during the night. When we addressed this with the manager in the morning he was very amenable and refunded our money for the night we spent there.

We had a great time, not a fan of window AC unuts, but this one worked fine. 4th night out of 5 nights, the fire alarm went off at least 8 times, kept us up most of the night. Hotel apologized, and it was fixed for the 5th night.

Everything is within walking distance. It is right across from the lighthouse. Fantastic views

While lobby coffee was good coffee in room would've been way more respectful and very convenient. Parking garage being free and out of sun was very helpful.

Wife and I celebrated our 30th Anniversary on St. Simons Island. The hotel is across from the Lighthouse and water park. Walking distance to the Pier and many restaurants and shops.

The worst service I have ever experienced . I had to actually pay a staff member $20 just to get bath towels. The next day no one came to clean the room at all. My wife called down to the front desk to speak with the staff about this. The front desk lady stated they are short staffed . The manager of the hotel Rob arrives on the property knock on our door and said we were criminally trespassing. I was appalled, his front desk staff lied and the cleaning lady lied completely and stated I called them derogatory names. The manager said he has cameras everywhere. I asked him to review the cameras and footage to see I did not say anything derogatory towards his staff. Rob said my wife and I had 20 minutes to leave the property. The manger and staff at the hotel are very unprofessional, untruthful. My wife and I have never been treated like this before in all of our travels.

Best decision.

Great

Close to pier

Liked being next to the lighthouse in downtown area. Didn't like being woken up to leaf blowers and construction. Water pressure was weak in the tub and shower

Wi-fi was off the entire time which made it hard to use phone or computer inside building which was very hard to deal with.

The room door was an issue opening every time. Had to get different keys multiple times. There were holes in the bathroom walls from old towel bars. The ac ran all the time and the breakfast was very minimal (waffles and a few muffins). Just overall felt like that hotel didn’t care to have things look or work the best.

The staff was outstanding, the manager and the young girl who worked in the mornings and.kept the coffee machine working and whole breakfast operation running smooth. The room was exceptionally clean and quiet.

Great location

This was the most inconvenient attempt to check in at hotel we have ever had. The Manager cancelled our reservation as we were attempting to check in. We arrived early. Front desk said come back at 2pm. We did. Then was repeatedly told we can’t check in until 4pm. We waited in lobby and watched numerous guest get checked in. When we asked front desk said nothing she can do since we booked with 3rd Party app. Asked if anyway we can get into room. They referred to 4pm policy as we watched more people check in. Again, nothing they can do? Manager came out. Didn’t problem solve. Just said same thing. We asked to use pool and the Manager just said they are cancelling our reservation. We never raised our voices, cussed, or made unreasonable request. We always use 3rd party app and never pushed to back of line or had prepaid reservation cancelled. Good news….We got better hotel at better price and checked in before 4pm. Now waiting for full refund.

The front desk clerk was very friendly and helpful. The room was a lot bigger than expected. The room and hotel could definitely use some updates & repairs. Parking is kinda tricky. We would stay there again. The view of the water and lighthouse was amazing.

This is the only place we stay anytime we visit

Great stay ! Loved the hotel. And location.

Pleasant stay

The hotel was located close to dining, shopping and the Lighthouse museum. Room was comfortable but the bathroom needed an upgrade and a really good cleaning. Lobby staff was friendly and helpful

My new favorite place to stay while on the island! It’s not a big place. It has great under hotel parking in the shade! The pool was relaxing and refreshing. They were very busy and the staff worked extra hard to make certain everything was right. My bed was comfortable and my room was clean. Breakfast only consists of waffles, fruit and muffins but all of it was good. They have an awesome gourmet coffee machine with amazing hot chocolate. I watched the general manager jump in and do labor work as needed. Everyone was so friendly. My only complaint was I couldn’t get my phone to work in my room but I wouldn’t connect to their WiFi so it was probably a. Verizon issue. Very happy with this place and will stay here every time I visit the island. It is also right across from the lighthouse, a block from the water, and lots of eating and shopping a block away!

The Ocean Inns and Suites is a great little hotel. It has charm, rooms that look out over the water and surrounding areas. From our room we saw the most spectacular 4th of July Fireworks. Also close to many eating establishments. The only problem we had was the elevator was not working when we arrived, but they had it fixed in short order. I would highly recommend this Inn and Suites.

The service here is always friendly and professional. The location is perfect, and the rooms are clean.

Location, location, location! Ocean Inn & Suites is located in the absolute perfect spot. Walking distance to everything and our car stayed parked our whole stay. The hotel is clean, quiet and the rooms are spacious. The staff is very friendly and accommodating. We stayed for Independence Day and never once had to deal with traffic because everything was so close. We’ll stay here again for sure!

This property is so convenient to the pier and shopping. We love this area and have enjoyed staying here multiple times.