Stayed for work.. gym too basic for me if staying longer but overall great location for my work. Friendly staff. Breakfast was very good. Room good enough and bed great

Everything here is excellent, but nothing is exceptional. Perfect for a business hotel. The front entrance was closed for renovation, so the side entrance has to be used, which is inconvenient and a bit confusing.

Excellent hotel with amazing views in quiet but convenient part of town

Really great. Hotel building and room were pretty much perfect. Next door to the MTR station, with trains every few mins and lifts to ensure it’s all accessible. Also connected to a huge mall. Harbour view room was excellent and the views were incredible. Worth paying for. Pool really nice too, and quiet despite being surrounded by other buildings. Frustrating that we were once told the pool needed to close for a couple of hours due to storm warning when there wasn’t a cloud in the sky, but think that’s more of an HK-wide thing rather than this hotel. A few small issues that the hotel could improve: check-in desks need one queue line. Having 3 separate ones meant that we were stuck behind someone who took a while, and others who arrived long after us were seen first. One bigger issue was the service at Sugar bar, where we ordered a Cosmopolitan and were served a drink that included orange juice. We explained to the waiter and another colleague (possibly manager) that it should be cranberry, and were told it’s their twist, including cranberry and orange. It didn’t taste good so we asked if they could make a normal one just with cranberry. They said yes, that of course they had cranberry juice, but what was produced and delivered by a different member of staff was even worse, including grapefruit juice. He also revealed they didn’t in fact have any cranberry juice. Not great to lie to your guests, and I suggest you learn the cocktails on the menu.

Never disappointed

good location

Most wonderful stay as always. All the staff including the doormen to the maids were very well trained and most courteous. Will definitely return soonest

The entire stay was most wonderful from the super friendly and helpful staffs to the cool ambience at the rooftop bar Sugar to the beautiful room